Assistant General Manager @ Good Co Steveston

2 weeks ago

Richmond, Canada This Is Blueprint Full time

Join the leadership team at scenic Good Co Steveston The AGM works on a variable schedule throughout the week on a full-time basis, including morning, afternoon and evening shifts. Enjoy a supportive, growth-oriented culture with friendly staff and guests

**POSITION OVERVIEW**:
**SUPERVISORY RESPONSIBILITY**:
Deputizes for General Manager in oversight of servers, bar staff, back of house as directed; manages relationships with suppliers / contractors as appropriate

**ESSENTIAL FUNCTIONS**:

- Supports GM in recruiting, training, monitoring, and providing feedback to all staff, floor managers and supervisors
- Supports management of all location employees including managers, oversight of contractors / vendors as appropriate
- Alongside the GM, ensures effective staff management through quality communication, mentoring and training to undertake duties and comply with all policies and procedures in place; creates positive, supportive working environment through a coaching model comprised of setting the best examples around consistency, high service standards, mutual respect and team working
- Receives customer concerns as escalated from direct reports and resolves in line with business philosophy to customer’s satisfaction; educates all staff to provide a service that generates repeat business and regular guests; responds to all customer enquiries / reservations within one business day (assigning to delegate as necessary)
- Maintains awareness of the prevailing marketing strategy as developed by the Company, marketing team and GM
- Responsible for awareness of overall fiscal management of the venue, including but not limited to all budgeted revenue and expense targets, continuous and prudent management of controllable costs; proactive communication regarding missed targets, ideally in advance for open, transparent discussion; supports GM in preparation of necessary data for reporting and budget development as required
- Supports maintenance of overall environment and experience, including all building and equipment auditing and maintenance (includes building exterior and parking facilities)
- Ensures all staff and contractors are compliant with statutory obligations under the Liquor Act, municipal bylaws, provincial and federal regulations and other legislation as applicable
- Ensures health & safety plan requirements, including specific fire & evacuation procedures, are met, communicated to staff, and audited regularly
- May undertake Server shifts on a regular basis, schedule to be agreed with the GM and may include weekend/evening shifts as needed
- Maintains transparent, open and collaborative partnership with the GM and support teams including head office functions
- Supports staff compliance with all company policies, including retraining and coaching as required
- From time to time, may be required to assume responsibility for special projects and initiatives as directed by This is Blueprint management.

**REQUIRED SKILLS & EXPERIENCE**:

- Prior demonstrable experience at leadership level in a fast-paced restaurant / pub / lounge environment (2+ years);
- Knowledge of appropriate statutory regulations and guiding principles including but not limited to Liquor Act, Occupational Health & Safety, Employment Standards, local bylaws governing live entertainment venues
- Proven ability to communicate effectively and resolve patron issues in a professional, consistent manner

  • Assistant General Manager @ Good Co Steveston

    2 weeks ago

    Richmond, Canada Good Co Steveston Full time

    Join the leadership team at scenic Good Co Steveston! The AGM works on a variable schedule throughout the week on a full-time basis, including morning, afternoon and evening shifts. Enjoy a supportive, growth-oriented culture with friendly staff and guests! POSITION OVERVIEW: SUPERVISORY RESPONSIBILITY: Deputizes for General Manager in oversight of servers,...

  • General Manager @ Good Co Steveston

    33 seconds ago

    Richmond, Canada Good Co Steveston Full time

    Your chance to take the helm at Good Co Steveston! Now that we're up and running, we're looking for a talented, passionate hospitality leader to lead our able crew, welcome our regulars, and grow our community around this beautiful seaside location. This is Blueprint offers a supportive, growth-oriented culture, great benefits and perks, and continuous...

  • Server @ Good Co. Steveston

    2 weeks ago

    Richmond, Canada Good Co Steveston Full time

    **POSITION OVERVIEW** As a Server, you are the face of our business, and ensure that the guest experience consistently meets (or exceeds!) expectations. Responsible for food and beverage service, maintaining a clean and inviting environment, and aiming for every new customer becoming a regular, you embody and share our values: Be Real, Have Fun, Own It, and...

  • Bartender @ Good Co. Steveston

    2 weeks ago

    Richmond, Canada Good Co. Steveston Full time

    **POSITION OVERVIEW** As a Bartender, you are responsible for beverage service directly with the customer and through our servers. As a key member of the service team, you prepare and serve beverages (non-alc, beers, wines and spirits) with a focus on quality, consistency and accuracy. You will also maintain a clean working and service environment, and...

  • Part-time Server

    4 minutes ago

    Richmond, Canada Steveston Cafe Full time

    Our traditional diner located at The Steveston Hotel offers breakfast and lunch and is open daily until 2pm. The Café has become an institution within the historic Steveston Village and we’re proud to provide diner classics at an impressive value in a simple understated environment. **We are currently seeking a part-time Server to join our...

  • Administrative Assistant

    2 weeks ago

    Richmond, Canada Dereck Hamada Inc., Chartered Professional Accountant Full time

    We are a small CPA firm, sole practitioner (CPA, CA) and three full time (non-CPA) staff, that specializes in small business corporate and personal tax. Our office is located on the edge of Steveston at the south end of No. 2 Road. The position would be ideal for someone with local roots, as our existing group all live very close to the office. Appropriate...

  • Part-time Fish and Chips Team Member

    6 days ago

    Richmond, Canada Pajo's Fish & Chips at Steveston Wharf Full time

    Pajo's at Steveston Wharf is looking for 1 part-time team member who are able to be trained in all of the restaurant's positions (both Back of the house and Front of the house) no experience necessary, but some are preferred. _ - Have you have been out of the job market and trying to get back in? Are you a student, a homemaker, a retiree, a single parent,...

  • Barista/all Rounder

    5 minutes ago

    Richmond, Canada Blenz Coffee Steveston Full time

    【Due to high volume of applicants, we will only review **dropped off** resumes. Please come to Steveston store and tell us you saw Indeed post when you drop off at the store. 】 We are looking for a motivated and friendly Barista to join our team! Blenz Coffee is currently hiring barista for the following locations Blenz Steveston -3900 Bayview St...

  • Operations Harbour Patrol

    7 days ago

    Richmond, Canada Steveston Harbour Authority Full time

    **OPERATIONS HARBOUR PATROL** **Operations (Part-time casual) -** Operations and Security **Department** Location: Steveston, Richmond, BC **Description** - 1 position available for 2-3 evening (16:00 to 00:00) shifts with the possibility of more as needed. Harbour Authority (SHA) is a non-profit organization that manages the largest fishing harbour in...

  • Teaching Assistant

    2 weeks ago

    Richmond, Canada Kumon Math & Reading Centre of Richmond-Steveston Full time

    _Kumon Teaching Assistant - Permanent Part-Time (Richmond)_ **Do you enjoy working with children in education?** We are seeking permanent part-time Teaching Assistants to join our Kumon team in the Richmond-Steveston Centre. This position is an excellent opportunity if you are considering a career in teaching or childcare, or have previous experience in...