Assistant General Manager @ Good Co Steveston
2 weeks ago
Join the leadership team at scenic Good Co Steveston The AGM works on a variable schedule throughout the week on a full-time basis, including morning, afternoon and evening shifts. Enjoy a supportive, growth-oriented culture with friendly staff and guests
**POSITION OVERVIEW**:
**SUPERVISORY RESPONSIBILITY**:
Deputizes for General Manager in oversight of servers, bar staff, back of house as directed; manages relationships with suppliers / contractors as appropriate
**ESSENTIAL FUNCTIONS**:
- Supports GM in recruiting, training, monitoring, and providing feedback to all staff, floor managers and supervisors
- Supports management of all location employees including managers, oversight of contractors / vendors as appropriate
- Alongside the GM, ensures effective staff management through quality communication, mentoring and training to undertake duties and comply with all policies and procedures in place; creates positive, supportive working environment through a coaching model comprised of setting the best examples around consistency, high service standards, mutual respect and team working
- Receives customer concerns as escalated from direct reports and resolves in line with business philosophy to customer’s satisfaction; educates all staff to provide a service that generates repeat business and regular guests; responds to all customer enquiries / reservations within one business day (assigning to delegate as necessary)
- Maintains awareness of the prevailing marketing strategy as developed by the Company, marketing team and GM
- Responsible for awareness of overall fiscal management of the venue, including but not limited to all budgeted revenue and expense targets, continuous and prudent management of controllable costs; proactive communication regarding missed targets, ideally in advance for open, transparent discussion; supports GM in preparation of necessary data for reporting and budget development as required
- Supports maintenance of overall environment and experience, including all building and equipment auditing and maintenance (includes building exterior and parking facilities)
- Ensures all staff and contractors are compliant with statutory obligations under the Liquor Act, municipal bylaws, provincial and federal regulations and other legislation as applicable
- Ensures health & safety plan requirements, including specific fire & evacuation procedures, are met, communicated to staff, and audited regularly
- May undertake Server shifts on a regular basis, schedule to be agreed with the GM and may include weekend/evening shifts as needed
- Maintains transparent, open and collaborative partnership with the GM and support teams including head office functions
- Supports staff compliance with all company policies, including retraining and coaching as required
- From time to time, may be required to assume responsibility for special projects and initiatives as directed by This is Blueprint management.
**REQUIRED SKILLS & EXPERIENCE**:
- Prior demonstrable experience at leadership level in a fast-paced restaurant / pub / lounge environment (2+ years);
- Knowledge of appropriate statutory regulations and guiding principles including but not limited to Liquor Act, Occupational Health & Safety, Employment Standards, local bylaws governing live entertainment venues
- Proven ability to communicate effectively and resolve patron issues in a professional, consistent manner
-
Assistant General Manager @ Good Co Steveston
2 weeks ago
Richmond, Canada Good Co Steveston Full timeJoin the leadership team at scenic Good Co Steveston! The AGM works on a variable schedule throughout the week on a full-time basis, including morning, afternoon and evening shifts. Enjoy a supportive, growth-oriented culture with friendly staff and guests! POSITION OVERVIEW: SUPERVISORY RESPONSIBILITY: Deputizes for General Manager in oversight of servers,...
-
Server @ Good Co. Steveston
2 weeks ago
Richmond, Canada Good Co Steveston Full time**POSITION OVERVIEW** As a Server, you are the face of our business, and ensure that the guest experience consistently meets (or exceeds!) expectations. Responsible for food and beverage service, maintaining a clean and inviting environment, and aiming for every new customer becoming a regular, you embody and share our values: Be Real, Have Fun, Own It, and...
-
Server @ Good Co. Steveston
2 weeks ago
Richmond, Canada Good Co Steveston Full time**POSITION OVERVIEW** As a Server, you are the face of our business, and ensure that the guest experience consistently meets (or exceeds!) expectations. Responsible for food and beverage service, maintaining a clean and inviting environment, and aiming for every new customer becoming a regular, you embody and share our values: Be Real, Have Fun, Own It, and...
-
Bartender @ Good Co. Steveston
2 weeks ago
Richmond, Canada Good Co. Steveston Full time**POSITION OVERVIEW** As a Bartender, you are responsible for beverage service directly with the customer and through our servers. As a key member of the service team, you prepare and serve beverages (non-alc, beers, wines and spirits) with a focus on quality, consistency and accuracy. You will also maintain a clean working and service environment, and...
-
Server/bartender @ Good Co Steveston
38 minutes ago
Richmond, Canada Good Co Steveston Full time**POSITION OVERVIEW** As a Server / Bartender, you enjoy the best of both worlds! Comfortable operating on the floor and behind the bar, you will be deployed where you’re needed on a scheduled basis. In a Server capacity, you’ll be responsible for full table service, ensuring an outstanding guest experience. As a Bartender, you’ll be responsible for...
-
Full-time Fish and Chips Supervisor
2 days ago
Richmond, Canada Pajo's Fish & Chips at Steveston Wharf Full time**_**Pajo's at Steveston Wharf is now looking for a full time supervisors to ensure smooth operation under the guidance of the store manager and Director of Operations**_** **_**_ - *_* **_About Us_** **_Our Mantra_** To serve you fish and chips worth buzzing about! We are famous for fish and chips (it’s our motto after all). And we do so by following a...
-
Server @ Good Co Steveston
2 weeks ago
Richmond, Canada This Is Blueprint Full timePOSITION OVERVIEW As a Server, you are the face of our business, and ensure that the guest experience consistently meets (or exceeds!) expectations. Responsible for food and beverage service, maintaining a clean and inviting environment, and aiming for every new customer becoming a regular, you embody and share our values: Be Real, Have Fun, Own It, and...
-
Administrative Assistant
1 week ago
Richmond, Canada Dereck Hamada Inc., Chartered Professional Accountant Full timeWe are a small CPA firm, sole practitioner (CPA, CA) and three full time (non-CPA) staff, that specializes in small business corporate and personal tax. Our office is located on the edge of Steveston at the south end of No. 2 Road. The position would be ideal for someone with local roots, as our existing group all live very close to the office. Appropriate...
-
Bartender @ Good Co Steveston
2 weeks ago
Richmond, Canada This Is Blueprint Full timePOSITION OVERVIEW As a Bartender, you are responsible for beverage service directly with the customer and through our servers. As a key member of the service team, you prepare and serve beverages (non-alc, beers, wines and spirits) with a focus on quality, consistency and accuracy. You will also maintain a clean working and service environment, and...
-
Operations Harbour Patrol
6 days ago
Richmond, Canada Steveston Harbour Authority Full time**OPERATIONS HARBOUR PATROL** **Operations (Part-time casual) -** Operations and Security **Department** Location: Steveston, Richmond, BC **Description** - 1 position available for 2-3 evening (16:00 to 00:00) shifts with the possibility of more as needed. Harbour Authority (SHA) is a non-profit organization that manages the largest fishing harbour in...
