Csr / Parking Attendant

4 days ago

Hamilton, Canada Indigo Park Canada Inc Full time

Do you have a love for cars? Are you a people person? If so than Indigo Park has the perfect job for you. We are currently seeking an Attendant. The Attendant is the first point of contact for arriving customers and assists in occasionally directing them to the appropriate parking locations. The Attendant must ensure we consistently meet customer and client’s expectations by providing excellent customer service. They are also the ambassador for the company as well as the venue.

**Duties & Responsibilities**:

- Greet customers in a friendly manner when they arrive on site
- Calculate the parking charges and collect fees from customer, making change and cash handling (if applicable)
- Logging all tickets in the log sheet
- Replenish ticket supply and manage ticket inventory
- Assist customers on how to use pay stations through intercom systems
- Ensure all signs are posted and in good condition
- Monitor lot and check for parking space availability
- Manage, assist and advise clients on the parking rules and procedures (prices, troubleshooting, opening hours, etc.)
- Keep the workplace clean at all times - daily cleaning of gate, machines, and booth
- Follow proper procedures in case of accidents or towing vehicles
- Serve the customer according to the standards and procedures established by Indigo
- Duties as assigned by manager

**Working Conditions**:

- Must be able to stand and walk for long periods of time
- Must be able to work outdoors in all weather conditions and frequent exposure to all temperature conditions
- Frequent bending, stretching, kneeling, and twisting
- Lifting up to 20lbs may be required

**Required Qualifications**:

- Excellent interpersonal and customer service skills
- Cash handling experience is an asset
- Punctual, mature, and reliable
- Ability to clearly and accurately communicate both written and verbally
- Ability to work efficiently under pressure in a fast-paced environment
- Results-oriented individual with a concern for accuracy and customer relations
- Exceptional time management and organizational capabilities
- Ability to work well in a team-oriented environment

**Job Type**: Part-time
Part-time hours: 16 per week

**Salary**: $15.00-$15.76 per hour

Schedule:

- 8 hour shift
- On call

**Experience**:

- Customer service: 1 year (preferred)

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