Part-time Retail Associate

3 days ago

Kitchener, Canada Waterloo Brewing Full time

**WANT TO BE A PART OF AN AMAZING COMPANY FOCUSED ON QUALITY BEER?**

Everybody has a part to play in making our award-winning beer.

We believe in teamwork, superior quality, respect for each other, and supporting our local community.

And you’ll be surprised what we make here.... From our own Waterloo craft beers (Landshark, Laker, Ciders) to the exciting beverages we make for other organizations, our world-class facility is passionate about our growing business

If you're passionate and enthusiastic then we are the right place for you.

“HOP” on to our growing team

We don't just brew beer...We brew memories

We are looking for a **Part-Time Retail Associate** to join our growing team

**Description of Role**:

- The Store Associate plays a significant role in the day-to-day operation of the Waterloo Brewing Beer store.
- Key responsibility is to provide the highest quality of customer service to all Waterloo Brewing customers.
- Conduct all functions related to billing, packaging, answering customer inquiries, stocking, and inventory management.

**Duties and Responsibilities**:

- Responsible for greeting and interacting with customers; providing superior customer service
- Provide product knowledge to assist in the sale of Waterloo products
- Handle cash/debit and credit card transactions
- Monitor store for loss prevention purposes
- Maintain the appearance of the store including restocking shelves and fridge, repackaging products, general cleaning, merchandising, etc.
- Always ensure responsible service of alcohol under Smart Serve guidelines
- Ensure weekly inventory counts are complete and accurate including breakage
- Work a flexible schedule as required, including evenings, weekends, and holiday hours
- Attend scheduled staff meetings when needed

**Required Behaviors at Work**:

- Puts people first, support and actively helps others
- Collaborative and inclusive when making decisions
- Challenges respectfully hold oneself and others accountable
- Ability to build positive relationships across the organization
- Solution mindset to issues and challenges
- Results-driven, able to get tasks completed, with a right the first-time mindset
- Takes personal responsibility for quality work delivered

**Qualifications and Experience**:

- Minimum High School diploma
- Must be Smart Serve Certified, or willing to get one within 30 days from hire date (fee is out of pocket)
- Ability to work alone and as a team player
- Experience in retail and/or customer service required
- Must be comfortable with some heavy lifting up to 50lbs
- Flexibility in this position is key - We are looking for someone able to work days, some evenings, weekends, and holidays
- Must have steel-toed work boots or willing to purchase them

**Job Types**: Part-time, Permanent

**Salary**: $15.50 per hour

**Benefits**:

- On-site parking
- Store discount

Day range:

- Holidays
- Weekend availability

Shift:

- Day shift
- Evening shift

Application question(s):

- Why do you want to work at Waterloo Brewing?
- Please indicate what shifts you would be available for:
Days
Evenings
Weekends

**Experience**:

- Customer Service: 1 year (required)

Licence/Certification:

- Smart Serve (required)

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