Program Coordinator, Transit Safety and Training

Status - Permanent Full-Time - Temporary - Approximate length of assignment, in months - Type of Position - a Replacement - Start Date - Immediate - Salary - Per hour - Salary Grade - $51.52 - $55.98 - Department - York Region -> Public Works -> Transit - Location - 50 High Tech Road, - Richmond Hill, ON L4B4N7 CA (Primary) - Job Description (E) **ABOUT US** Almost 1.2 million residents call York Region home, making it one of the largest regions in Canada - and the fastest growing with a population that’s expected to grow to more than 2 million by 2041. Our geography, which is comprised of about 1,800 square kilometers over nine different municipalities, is as beautiful, interesting and diverse as our people. Local government is organized in a two-tier structure and we work together with our local municipalities to provide residents and businesses access to a broad selection of services and resources. **WHAT WE OFFER** Consistently named one of Canada’s Best Employers by Forbes, we offer a collaborative, progressive workplace that takes pride in our organizational culture and is committed to living The 13+ Factors of Psychological Health and Safety in the Workplace - aligned with our vision to create strong, caring and safe communities both within and outside our walls. - Defined Benefit Pension Program - With the Ontario Municipality Employees Retirement System (OMERS) defined benefit pension plan, you can confidently retire knowing that you will have income for life. Eligibility from date of hire as a full-time employee and includes employer-matched contributions. - Employer of Choice - Recognized as the highest-ranking government employer in Canada and fourth overall among 300 organizations. - Benefits and Wellness - Employees and their loved ones have access to a comprehensive employer-paid benefits plan that includes extended health, dental and life insurance, access to a 24/7 Employee and Family Assistance Program and corporate discounts and purchase plans for day-to-day products and services. - Inclusive and Diverse Workforce - We’re committed to fostering an environment that celebrates all dimensions of diversity and ensures everyone can develop to their full potential, participate freely in society and live with respect, dignity and freedom from discrimination. Our robust Inclusion, Diversity, Equity and Accessibility program continues to grow, and has been recognized by the United Nations and many other organizations for our leadership. **ABOUT THE ROLE** Reporting to the Supervisor, Transit Safety & Training is responsible for developing, implementing and delivering the York Region Transit (YRT) Conventional Safety and Training Program, and for ensuring that contractors operating the Conventional and Viva services, under a Performance Based Contract, are in compliance with all safety and training under Federal, Provincial and local by-laws, standards and regulations. **WHAT YOU'LL BE DOING** - Leads the Conventional Operations group in the development of plans pertaining to YRT’s driver Safety and Training Program. - Oversees contract compliance within the area of safety and training. - Determines the training requirements needed under the Performance Based Contract through the process of data collection and analysis and the tracking of accident trends. - Oversees the compilation of data required to calculate the results of the Contractor’s Report Card and performance incentive and disincentives. - Researches technology, legislated training requirements and individual and group training plans. - Conducts and/or participates in needs assessment, planning, implementation and evaluation of programs and services. - Reviews and monitors daily service disruptions and vehicle exceptions and recommends changes for the continued safe transport of customers. - Responds to service incident investigations, completes routine forms, photographs, records and reports, as required. - Audits the training and performance of the Operations and Maintenance Contractors, as outlined in the performance based contracts,and makes recommendations of change and/or improvement. - Liaises with and maintains effective working relationships with stakeholders including public, consultants, contractors and their staff, suppliers, other municipalities and Regional staff regarding training and safety, best practices etc. - Contacts appropriate stakeholders and responds to public and stakeholder inquiries and CRM concerns in a timely and sensitive manner. - Leads and co-ordinates other area specific transit training/performance studies or special projects, as assigned. **WHAT WE'RE LOOKING FOR** - Successful completion of a Community College Diploma Program in Business Administration, Transit Planning, Social Science, Adult Education, or related discipline or approved equivalent combination of education and experience. - Must be a qualified instructor under the Professional Instructor in Driver Education (PRIDE), o