Plant Shop Associate

Overview
JOMO Studio is looking for a part-time Plant Shop Associate for its Toronto store to work up to 2-4 shifts a week, who is passionate and knowledgeable about indoor tropical houseplants and JOMO Studio’s mission to bring the best customer experience into the plant world, both in-person and online.

Compensation
This role is paid $16.55 per hour before deductions and tax.

Location
This role will be located primarily at the Toronto store location at 21A Bathurst Street and off-site locations during corporate workshops.

Reporting
This role reports to the Manager

Role Description
You are a plant-impassioned and team-oriented individual who has a balance of retail, customer service experience and indoor tropical houseplant knowledge. You love to meet like-minded plant enthusiasts as well as patiently teach plant novices about all the amazing things JOMO Studio has to offer. You must have a love for fast-paced, startup environments, are highly self-motivated and have the ability to maintain a positive, resilient attitude in the face of growth and change. You will be expected to work up to 8 to 16 hours/week, depending on availability, with plant shop duties, order fulfilment and to assist with JOMO Studio’s workshops.

**Qualifications**:

- **Loves indoor tropical plants and can identify many varieties while demonstrate a working knowledge of their care and maintenance - this is a requirement**:

- **Must be detail-oriented**:

- **Ability to work in a fast-paced environment with a sense of urgency**:

- The ability to balance priorities and multi-task
- The ability to lift/move up to 50 lbs (cases or big plants)
- Superb communication with customers and teammates
- Desire to collaborate in a team-based environment
- Dedicated to providing excellent, on-brand customer service
- Excellent organizational skills
- Ability to receive constructive criticism and feedback and a willingness to learn and improve
- Ability to maintain a positive, optimistic, empathetic attitude at all times - highly respectful of others
- Has a “whatever it takes” attitude

Areas of Responsibility
- Maintain plants in-store; including watering, cleaning, rotating, pest control and pruning
- Pick, pack and stage plants for pickup and delivery orders
- Receiving plant shipments and inventory counts
- Facilitate transactions on our Point-of-Sale system in a friendly and timely manner
- Ensuring product is fresh while out on the floor, cycling out imperfect and ill plants to be disposed of or returned to the greenhouse
- Responsible for store upkeep; sweeping floors and cleaning daily
- Available to assist during workshops both on and off-site
- Maintaining store appearance set by our Co-Founders
- Develop a working knowledge of all of JOMO Studio’s plants and plant care, with the desire to uphold JOMO Studio’s friendly, plant expert reputation
- Ownership mindset in the areas of customer experience and plant knowledge
- Other duties as assigned

Schedule Requirements
- **You must have weekday and weekend availability (a stable schedule will be established once hired)**:

- You must be available to work during heavy traffic sales (ex: B Grade sale, Black Friday sale)
- Available to work during retail blackout periods during holidays like Valentine’s Day and Mother’s Day, etc.

Perks of JOMO Studio
- Staff discount on plants starting after three months of employment
- First pick at plants when they arrive from the greenhouse
- Endless Nespresso provided (coffee is important)
- We like to celebrate you on your birthday and work anniversary

JOMO Studio Inc. is an equal-opportunity employer. We celebrate inclusivity and are committed to building a diverse team.

**Job Types**: Part-time, Permanent

Pay: From $16.55 per hour

Expected hours: 8 - 16 per week

**Benefits**:

- Store discount

Flexible language requirement:

- French not required

Shift:

- 8 hour shift

Work days:

- Every Weekend
- Holidays
- Monday to Friday

Application question(s):
**Experience**:

- Customer Service: 1 year (preferred)
- tropical houseplant: 2 years (preferred)

**Language**:

- English (required)

Work Location: In person