Parts Specialist-afternoon Shift

GoRight is an innovator in the transportation maintenance industry. For over 15 years, we have provided customers with exceptional and transformative maintenance solutions. We believe that working with leading-edge technology in our shops is just as important as being innovators in all areas of our business.

Working at GoRight is more than a career for our people. We are a place that lives our values and are committed to delivering exceptional results to our employees and customers. We take our values seriously and are committed to safety, quality, responsiveness, honesty, integrity, and personal initiative every day.

GoRight Fleet Solutions Inc. is seeking Parts Specialist to work on the Afternoon Shift out of our facility located in Mississauga, Ontario.

**Position Summary**:
The role is responsible for parts planning and supply to meet the needs of our internal and external customers. Support to the Service Center is key in providing parts and supplies to ensure efficiency in repairs and maintenance. You will also work with the parts team to achieve efficiencies and sales targets. Maintaining a professional image, and with excellent attendance, you will provide outstanding customer service, to both internal and external customers.

**By Joining our Great Team, you are Eligible for**:

- A safe and cooperative work environment - Ongoing training opportunities
- Competitive wages - On Demand Pay
- Best in Class Group Benefits Plan - Employee Recognition Program
- Employee Assistance Program
- Employee Incentive Plan
- Employee Referral Plan
- Career Path Development Program
- Boot Allowance - Opportunities for advancement
- RRSP program with employer matching

**Duties and Responsibilities**:

- Supply parts to service department and mobile units
- Review all open work orders for accuracy and timely work order closing
- Add parts to open work orders and assign to proper tasks as required
- Provide updates and lead times on parts that need to be sourced
- Update repair quotes with part information and pricing
- Create pick lists and pulling and staging parts for jobs in the service centre to maintain efficiency and ensuring Technicians are supplied with additional parts immediately
- Inspection of trucks or trailers before coming into the shop or while they are being worked on to identify additional parts requirements
- Facilitate walk-in and phone-in parts sales - ensure the customer is attended to in a professional and timely manner, phones are answered promptly & professionally
- Pick parts orders for shipping to customers, stock orders for off-site branches and parts transfers, returning unused or extra parts to correct location
- Assist with shipping and receiving and delivery driver as needed
- Attend shift huddles and planning meetings
- Support cycle counts as needed
- Work with Standard Work to identify opportunities for improvement

Education and Training
- Grade 12 with parts training and experience
- Parts Technician with Ontario College of Trades would be an asset

Skills and Experience
- 3 years previous experience working with parts and inventory (truck & trailer)
- Able to operate equipment assigned to parts area
- Safe operation of forklift
- Good negotiation skills
- Strong customer service focus
- Strong organizational and time management skills
- Strong data entry skills
- Good communication and interpersonal skills
- Good computer skills
- Excellent attendance

**About the Company**:
GoRight is an innovator in the transportation maintenance industry. We are a Canadian company, and privately owned. For over a decade, we have provided our customers with exceptional and innovative fleet maintenance solutions that lower their overall cost of ownership and maximize vehicle uptime. We achieve this with the help of our highly skilled employees, along with our state-of-the-art systems that empower our customers with customized reports and analytics so they can make informed decisions, which lower their fleet life cycle costs.

**Our core values are**:
Safety | Cooperation | Honesty & Integrity | Quality | Responsiveness | Personal Initiative

We thank all applicants for their interest; however, only those selected for interviews will be contacted.

At GoRight, we are dedicated to fostering a culture of belonging that enables us to serve the diverse needs of our community effectively. As part of our commitment to equity, diversity, and inclusion, we value applicants who have demonstrated a similar dedication and recognize the importance of diverse perspectives, experiences, and expertise in achieving our mission.

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