Manager, Office of The CEO and Governance

As we serve vulnerable youth, all employees working for Covenant House Vancouver must be fully vaccinated for COVID-19. Proof of vaccination status will be required prior to your start date.

**About Covenant House Vancouver**:
Since 1997, Covenant House Vancouver has provided relentless support for youth experiencing, or at-risk of experiencing, homelessness. We provide support to young people age 16 to 24 who have experienced a wide range of early life and ongoing, complex trauma; including physical, sexual and emotional abuse and neglect. Our purpose is to serve all youth, with absolute respect and unconditional love, to help youth experiencing homelessness, and provide a safe and supportive environment for all youth in need.

Working at Covenant House will be one of the most meaningful things that you’ll do in your life. However, you will be confronted with significant issues in this work and frankly, this work is not for everyone. In the course of doing your work, particularly for those doing frontline work, you will be exposed to the trauma of others. The youth we serve may also experience overdose, physical harm perpetuated by self or others and even death. Because we provide a relational model of care, the harms our youth experience can impact us in varying degrees.

We will provide more information on vicarious trauma during recruiting and on-boarding, to help you decide if Covenant House is the place for you.

**The Impact the Manager, Office of the CEO and Governance can make**:
Reporting to and working closely with the CEO, the Manager, Governance and Executive Operations is responsible for providing complex, high-level strategic and administrative support to the CEO, oversees operations in the Executive Office and is responsible for leading governance administration and board planning. A key leadership position within the CEO’s office, the Manager plays a pivotal role in aiding the CEO by anticipating needs to provide proactive support to increase the CEO’s efficiency, preparing research and briefing notes, drafting correspondence, managing key relationships, and ensuring priorities and timelines are on track.

**How you will contribute**:
**Executive Operations**
- Work with the CEO to set and manage complex and rapidly changing daily, weekly and longer-term strategic priorities
- Prepare briefing notes and conduct research to ensure that the CEO has all information for meetings, conferences, and to aid in decision-making
- Manage a wide range of issues and projects for the CEO, including calendar management, annual planning, scheduling partner meetings and travel arrangements
- Accompany CEO to key internal and external meetings, provide collateral, and handle follow-up activity and delegation as required
- Provide a bridge for smooth communication between CEO, internal departments, Board of Directors, and partners
- Supervise Executive office staff, delegate tasks accordingly, and manage departmental budget

**Board Governance**
- With the direction of the CEO and Board Chair, responsible for planning and administration of all Covenant House Vancouver governance functions.
- Foster a positive and collaborative working relationship between the Board and senior leadership team, providing advice on critical issues as they relate to Board governance.
- Proactively develop, manage, track and ensure completion of annual Board and Committee work plans to ensure that pertinent items are covered at appropriate meetings.
- Attend meetings, prepare and take minutes, track decisions, action items, and document progress for the Board and its two standing Committees.
- Liaise with the senior leadership team for action and follow-up and provide information in response to requests from Board/Committee Chairs and other departments.
- Work closely with the Board Chair and Committee Chairs by drafting meeting agendas, motions and background information.
- Compile, review and distribute Board and Committee meeting packages using an online platform, ensuring timeliness, accuracy and completeness.
- Ensure compliance with legal and regulatory requirements and non-profit standards, including filing documentation, annual Code of Conflict attestations, Bylaw revisions, policies, procedures and protocols.
- Prepare logistics for Board of Director meetings, Board committee meetings and board recruitment.
- Other duties as required

This role will work onsite up to 5 days a week, and some flex in hours to (evenings / weekends) and travel may be required.

**Who are we looking for?**

**Education and Experience**:

- At least 5 years’ experience supporting a C-level executive
- Business degree preferred (or equivalent combination of education and experience)
- Experience working with a Board of Directors and knowledge of corporate governance preferred, Board governance certification an asset especially in the nonprofit and charitable sectors
- Experience supervising others

**Competencies**:

- Strong business judgment