Linux Admin/systems Operations

2 weeks ago

Ottawa, Canada Pivotree Full time

Introduction

According to eMarketer, eCommerce is the only trillion-dollar industry experiencing double-digit year-over-year growth. In 2012, global eCommerce sales topped a trillion dollars for the first time ($1.1 trillion). If estimates are accurate by 2018 eCommerce will grow to $2.49 trillion. These figures alone are compelling, however coupled with the US Census Bureau’s estimate that only 7% of retail sales are currently done online leads us to believe that the eCommerce industry will be a dynamic, lucrative market for many years to come.

Position Summary

Pivotreeis looking for a Linux Admin in the Systems Operations team. The primary role of the Systems Operations team is to support Pivotree customers on the various platforms where Pivotree builds and deploys solutions for our customers. Specifically Pivotree is looking for a Senior Linux Admin to join this team.As a Linux Admin you are responsible for the troubleshooting and resolution of Linux (typically RedHat) based issues. These can be in production or non production environments on both Pivotree hosted solutions as well as cloud based solutions.

**Responsibilities Include**:

- Assist in troubleshooting of customer issues in various environment settings
- A strong focus on automation
- Maintain a feedback loop with the company’s platform teams for continuous improvement
- Debug, troubleshoot and fix technical issues
- Design, maintain, and deliver solutions to improve service delivery to our customers
- Coding/scripting services to help automate the development and deployment processes
- Re-engineering processes to optimize environments and delivery
- Communicating and collaborating with our multi-disciplinary team
- Able to occasionally work out of hours and also be part of an on-call rotation

**Qualifications**:

- Strong Linux CLI, filesystem, and security fundamentals
- Network Fundamentals and Protocol Understanding
- Experience with Public Clouds and VMware
- Familiarity with the Agile methodology
- Scripting abilities in at least one of the following: Bash, Python, Ruby, or Perl
- Creative troubleshooting skills and out-of-the-box thinking
- Ability to learn various technologies and topics
- Strong client facing, communications and collaboration skills

Advantages
- Experience with system monitoring platforms (NewRelic, Zabbix)
- Experience with centralized logging platforms (Graylog2, ELK, Securonix)
- Familiarity with version control tools (Git, SVN)
- Configuration management knowledge (Ansible, Terraform, Puppet)
- Experience with CI/CD platforms (Jenkins, bamboo)
- Experience with configuration of and tuning apache/nginx
- Be skilled in protocols such as LDAP, SFTP, NFS

**Other traits we look for**:

- A professionally adaptable attitude
- A positive, people-oriented and energetic attitude
- An analytical, creative, and innovative approach to solving problems
- An interest in working hard/being challenged in a fast-paced environment, and having fun while doing it
- Willingness to multi-task and be flexible to take on varied responsibilities
- Customer first orientation

Pivotree is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and accessible workplace.

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