Maintenance Manager

**Position Purpose and Summary**

**Facility Services - Purpose Statement**

The Facility Services team at TWU supports the university's mission by ensuring safe, clean, well-maintained, accessible, sustainable buildings, infrastructure, and grounds that are continuously being improved while adhering to data-centric professional standards, through faithful, available, and teachable employees.

**Facility Services - Core Values**
- Biblical Stewardship
- Customer Service
- Operational Excellence

The Manager, Maintenance is responsible for planning, coordinating, and directing all daily functions related to the University’s physical assets. This includes basic purchasing, staff development, project coordination, and budget management. This role also involves the coordination and management of all Maintenance team members and trade contractors related to facilities and infrastructure repairs.

**Key Areas of Accountability**

**Leadership & Team Management**
- Lead and manage the Maintenance services team.
- Responsible for encouraging and maintaining an atmosphere of spiritual growth, skill, and personal development amongst all staff through daily staff meetings.
- Hiring and training staff as required, conducting performance reviews with direct reports, ensuring compliance with applicable safety requirements, providing opportunities for staff to be trained in safe work procedures, as well as dealing with the time management of staff.
- Manage all maintenance contractors, vendors, and service relationships.
- Provide maintenance-related support for TWU-LLC, and TWU-Richmond.
- Update monthly Key Performance Indicators as required.
- Provide reports and presentations as required.
- Manage and support with on-call as needed.
- Participates on the University Occupational Health & Safety Committee.
- Participates on the TWU Accessibility Committee.

**Budget Management**
- Ensure expenses do not exceed approved budget levels.
- Ensure the Expense Tracker is updated weekly and reconciled monthly to Vena.
- Ensure all vendors' invoices are submitted for payment, weekly.

**Facility Maintenance**
- Develop and maintain an Asset Maintenance strategy.
- Plan, organize, and implement maintenance services for all campus buildings.
- Execution of the Facility Services - Service Guide maintenance deliverables, including completion of Service Requests in the prescribed timeline.
- Ensure preventative maintenance is properly scheduled and implemented.
- Track utility (electricity, natural gas, water, etc.) performance of the campus facilities and make recommendations for environmental improvements.
- Ensure drawings for existing facilities are accurate and readily available.
- Ensure the Computerized Maintenance Management System (CMMS) potential is maximized.
- Ensure departmental policies and procedures are current and adhered to.
- Ensure critical assets are identified and critical spare parts are inventoried in preparation for business continuity.
- Ensure all relevant documentation is received from Capital Projects after each renovation or construction project.
- Responsible for regularly inspecting all TWU assets and communicating with staff and faculty in all buildings.

The Person

**Skills and Abilities**
- Superior interpersonal skills
- Superior managerial and administrative skills in planning, organizing, prioritizing, scheduling, and implementation
- Strong human relations abilities, proven leadership ability, excellent oral and written communication skills, an understanding of an academic environment, and a demonstrated strength in budget management
- Demonstrated skill in the project management of new construction and building maintenance.
- Demonstrated skill in leadership and resolving conflict
- Demonstrated computer skills (Microsoft office)
- Proven analytical and problem-solving skills
- Broad understanding for some of the building systems; HVAC, Plumbing, Electrical, Elevators, or / and fire safety systems
- Ability to read blueprints

**Personal**

Driven and inspired by the idea of positively impacting the various marketplaces of life through the development of godly Christian leaders by serving the Trinity Western University community.

A dedicated and mature evangelical Christian with an earnest desire to serve in family, church, work, and community. Affirm and support TWU’s mission, values, Statement of Faith, and Community Covenant. Strength of character and reputation, integrity, focused. A winsome personality with a positive and friendly attitude.

**Servant-Leader Way of Life**:Act in a manner that exemplifies Jesus Christ in all on and off-campus contacts thereby living out the servant leadership mission of the university and contributing effectively towards achieving the institutional and Kingdom goals of the organization.

Key Internal Interactions

**Reports**:All Maintenance Staff

**Reports**to**:Director, Facilities Services

Standards & Requirements

**Education**: Grade 12 completion