Store Manager

**Expand your experience and grow your career with an amazing organization**

**Flaman Fitness**is currently looking for a **Store Manager**to lead our **Langford, BC** team. This individual must have previous management experience, be energetic, motivated and ambitious.

**Flaman** offers _**advancement opportunities**_, _**competitive compensation**_, _**excellent benefits**_, _**RRSP matching plan**_, _**employee discounts, three (3)weeks vacation and a positive workplace atmosphere**_

At Flaman, we value the importance of building strong relationships with our customers as well as within our team. We have a strong customer service focus and believe in making things better, one customer at a time.

**Primary Responsibilities will include (but are not limited to)**:

- Promote and maintain a culture of excellent customer service and positivity
- Regular communication with the Regional Manager
- Attend managers meetings as scheduled (either in person or via teams)
- Achieve company objectives through effective planning, setting sales goals, analyzing performance data, and projecting future performance
- Drive sales through the development of sales staff, focusing on coaching, training, and role modelling desired behaviors
- Meet or exceed financial goals, focusing on sales, service, delivery, and overall profitability
- Maintain controllable expenses within established guidelines
- Process billing, invoices, and related documents to ensure vendors and service providers are paid within the appropriate time frame
- Perform inventory functions, including monitoring and conducting regular inventory counts (monthly & quarterly), ordering and forecasting future needs for inventory
- Receive merchandise in a timely manner. If needed, follow appropriate back stocking recommendations
- Establish and maintain operational and monetary controls. Prepare daily bank deposits and perform daily/weekly auditing tasks. Report any discrepancies, theft, or suspected theft by employees or customers to the Regional Manager immediately
- Maintain clean, tidy and organized showroom to ensure visual presentation standards are met
- Ensure store location and work practices are compliant with OH&S regulations and employment standards legislation
- Recruit, hire, and train sales, delivery, and service associates for all store positions, as applicable.
- Create and oversee staffing and scheduling
- Implement individual development plans, set productivity and performance standards, complete annual performance evaluations for each of your team members
- Ensure consistency and best practices align with other fitness locations across the company
- Research consumer needs and identify how our solutions meet their needs
- Maintain professional and technical knowledge by attending workshops, reviewing professional publications, establishing personal networks, attending classes, and participating in professional groups
- Manage month-end, quarterly, and year-end close processes
- Work with marketing to assist with advertising, promotions, trends, etc.
- Complete required paperwork with accuracy according to company policies, procedures and protocols
- Other duties as required

**Skills and Qualifications**:

- Knowledge of fitness equipment with a strong interest in Fitness and Healthy Living (preferred)
- Recognize the importance of establishing a connection with your team and customers to enhance employee engagement and top-notch customer service
- Bachelor’s Degree or Diploma (preferred)
- Minimum 4 years experience in a similar role within management
- Proficient with computers and digitally savvy
- Proficient budgeting skills with good understanding of profit & loss
- Experience with inventory management
- Sales expertise and familiarity with POS systems
- Ability to successfully motivate, provide direction, support and train team members
- Detail oriented with strong organizational
- Excellent communication skills (verbal & written)
- Strong problem solving and troubleshooting skills
- Ability to prioritize and meet deadlines
- Professional, team player with a positive “can do” attitude
- Exceptional work ethic and driven to obtain goals
- Have a good understanding of company policies and procedures
- Valid Class 5 driver’s license, clean driver’s abstract and criminal record check

**Job Types**: Full-time, Permanent

Pay: $36,192.00-$39,600.00 per year

Additional pay:

- Commission pay

**Benefits**:

- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Tuition reimbursement
- Vision care

Schedule:

- Monday to Friday
- Weekends as needed

**Experience**:

- retail management: 2 years (preferred)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person