Service Advisor, Mercedes-benz Kitchener-waterloo
2 days ago
**Service Advisor**
Mercedes-Benz Kitchener-Waterloo
Mercedes-Benz Kitchener-Waterloo is seeking a polished and customer-focused Service Advisor to join our elite team. As the face of our Service Department, you’ll deliver a seamless and elevated experience for every guest—aligned with the craftsmanship and care synonymous with Mercedes-Benz.
**What You’ll Do**
- Greet clients with professionalism and warmth, ensuring an exceptional service experience.
- Schedule appointments and manage repair orders with efficiency and attention to detail.
- Clearly communicate service recommendations, timelines, and costs.
- Liaise between clients and technicians to ensure transparency and satisfaction.
- Maintain high standards in all client interactions—reflecting the Mercedes-Benz brand.
**What You Bring**
- Previous experience in automotive service advising or customer service.
- Strong communication and organizational skills.
- A calm, confident presence under pressure.
- Passion for delivering world-class service.
- Valid driver’s license.
**What We Offer**
- A refined and professional work environment.
- Competitive compensation and benefits package.
- Ongoing training with Mercedes-Benz Canada.
- Opportunities for advancement within our premium brand family.
**Accessibility Statement
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