Retail Associate
5 days ago
We’re looking for **Retail Associates**to be at the heart of the customer experience. This unique position will allow you to work at the Silk & Snow storefront. This **Full-time industry leading**role, with base salary and commissions, will motivate and empower you to go above and beyond to make a difference in the lives of our customers.
**Location**: 670 Caledonia Road - York, ON - M6E 4V9
**As a Retail Associate you will**:
- Engage with customers to identify their needs and wants, promote our quality products and service offerings
- Ensure our stores are always visually appealing through product presentation, replenishment and store housekeeping
- Work together as part of the Sales team to exceed goals and expectations
- Participate in visual directives in accordance with company product launches, including but not limited to setting displays, merchandising products, and maintaining pricing signage
- Be the face of our combined values, with a focus on customer, wellness, transparency and sustainability
- Be responsible for ensuring that the story behind our brand gets communicated to our customers
- Create and curate a comfortable environment for customers to experience our products and learn about our brand
- Assist the Sales department with other task as deemed necessary
**The Qualifications and Experience we like to see**:
- Ideally have 1- 3 years of experience in Sales, Retail and/or Customer Service, this is considered an asset and not mandatory as we will invest in the right person
- A positive, optimistic attitude and a strong customer focus
- Be ambitious and willing to commit to continuous education and learning
- Available to work days, evenings and weekends
- Critical thinking skills and the ability to tackle problems on your own
- You are driven to constantly improve yourself and the experience you manage
**Additional information - Why our team members enjoy working with us**:
- We prioritize diversity and inclusivity in our company culture
- Growth opportunities with an emphasis on hiring from within
- You will be exposed to a streamlined training process and receive guidance and support that will set you up for success during and after training
- You can access our learning platform with lots of free courses taught by experts to support your personal and professional development
- We offer a competitive benefits package, which includes but is not limited to medical, dental, and vision. Additionally, we offer paid time off
- Employee discount on all products and a free mattress and bedding set offered upon completion of the probationary period
- Make a meaningful impact on our customers' sleep habits, contributing to their overall well-being
- We foster a healthy work-life balance with our company's supportive environment
- This is not just a job but a CAREER with potential opportunities for growth and advancement
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