Operations Leader

EQUS is seeking an experienced, values-based leader for our team based in Onoway. The Operations

Leader - Integrated Member Services is responsible for effectively leading the team and overseeing all

aspects of our operations in these areas to best serve our members.

**Duties**
**Safety ** Ensure all work is conducted in adherence to safety standards by conducting training,

monitoring safety programs, completing worksite inspections, and providing recommendations
based upon incident investigation analysis.
- Leading the Monthly Safety and Communication Meeting.
- Responsible for maintaining all Area buildings.

**Construction & Service Work ** Oversee and coordinate the execution of construction projects, including new service
construction and planned programs, and considering accurate inventory management and
engaging contractors as necessary.
- Oversee the high-quality completion of service work, including meter reads and changes,

planned and unplanned outages, disconnects-reconnects, high load moves, service moves,
Alberta First Calls, and all other work orders.
- Manage contractors as required by supervising and monitoring the work performed, ensuring

safety standards are upheld, addressing and resolving performance issues, and authorizing
payment for work performed.
- Oversee a high-quality member relations process for service requests and ensure work orders

are closed and related data is tracked.
- Work collaboratively across the organization to ensure EQUS is complying with agreements in

place with other utilities in our service area.
**Business Activities ** Prepare the Area’s operating budget and monitor closely throughout the fiscal year to stay

within budget targets.** ** Determine area equipment requirements and develop business cases to support the acquisition
- of new capital equipment. Ensure that all assigned equipment is appropriately maintained.
- Work collaboratively with Human Resources to appropriately manage employee relations issues.
- Ensure compliance with corporate policies by monitoring all business activities in the Area.

**Membership ** Liaise between the team and EQUS members to ensure members are satisfied with the work of

EQUS, and that members receive the best possible service and are treated in alignment with
EQUS’ values.

**Leadership ** Lead the Area team by living the EQUS values, creating and supporting the conditions needed
- for the team’s ongoing success.
- Maintain and improve employee engagement through your approach to leadership and
- communication with Onoway teams, and teams across EQUS.
- Participate on the Strategic Leadership Team, working collaboratively to build a ‘one EQUS’

team across the organization.

**Review & Approval of Work**

This position reports to the Operations Group Leader.

**Job Requirements**
- Previous experience in a management or leadership role, with particular experience leading

teams.
- Previous experience or strong knowledge of the Electrical Utility Industry.
- Knowledge of Distribution Vegetation Management systems considered an asset.
- Demonstrated understanding of financial or business strategies with experience in developing
- tactics to effectively implement strategic plans.
- Strong capability to develop and implement business plans.
- Highly developed interpersonal communication skills, including professional writing and
- presentation skills.
- Extremely strong member relations and customer service skills.
- Frequent travel, spending time doing site visits.

**Compensation**
EQUS strives to attract and retain highly skilled talent and expertise vital to our organization’s success.

We offer competitive wages, a comprehensive benefits package, and excellent opportunities for

development and growth.

**Power up your career by joining the EQUS team**

The Employee Recommended Workplace Award recognizes excellence in
achieving a healthy, engaged and productive workforce. It is the only
award of its kind that is based entirely on feedback from employees.

**EQUS would like to thank you in advance for your resume. It will be kept on file for six months from the date it is**

**submitted. EQUS REA LTD. (EQUS) collects only that personal information about job applicants that is needed to**

**determine suitability for employment. The information will be used only for the purpose of evaluating that**

**personal information collected about you during the verification process, will be destroyed.