Inside Sales Associate

**Why Brafasco**:

- Comprehensive Benefits Package.
- Team Environment.
- RRSP Matching Plan.
- Internal Learning Centre for Career Development.
- Competitive Salary.
- Opportunities for Career Growth.
- Wellness Program.
- Tuition Reimbursement.
**Job Summary**:
Responsible for keeping records of all products shipped and received. Pick and pack goods, develop shipping labels and documents, and ensure that all orders have been picked and packed correctly. Responsible for verifying incoming shipments, ensuring the accuracy of goods matching shipping documents and purchase orders.

**Major Tasks, Responsibilities, and Key Accountabilities**:

- Services customers via telephone and/or walk-ins and ensures counters are properly stocked. Interacts with customers, vendors, and associates to resolve customer-related and service-related issues.
- Acts as a liaison between warehouse and customers; Picks and packs goods to be shipped and prepares to identify information and shipping instructions.
- Determines the method of shipment and prepares all required and supporting documentation. Ensures timely shipment of materials and customer satisfaction.
- Receives merchandise - checks and signs delivery slips and assists with unloading. Affixes barcodes, tags, and security tags, and may operate forklifts, hand trucks, or other equipment to load, unload transport, and store goods.
- Inspects and verifies incoming goods against purchase orders or other documents, records shortages, and rejects damaged goods.
- Organizes distribution and shipping of merchandise. Makes necessary verifications against documents, unpacks, and routes goods to appropriate storage areas.
- Maintains internal record-keeping systems. Contacts transport companies and suppliers in order to expedite, trace or return merchandise that does not conform to specifications or purchase orders.
- Takes inventory, maintains storage area, organizes, and places stock on shelves. Ensures the area is secure at all times.
**Nature and Scope**:

- Selects correct processes from clearly prescribed rules, past practices, or instruction. Seeks advice and guidance on non-routine or problem areas from the supervisor. Deviations from the norm are cleared by the supervisor.
- Under close supervision, exercises limited latitude/independent judgment. Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor.
- None.
**Work Environment**:

- Typically located in a comfortable environment but with regular exposure to factors that may cause noticeable discomfort or a moderate risk of accident or illness, such as temperature extremes, moving machinery, loud noises, and fumes.
- Ability to lift and carry up to 50 pounds in a physical environment. Ability to stand for periods of time up to and exceeding 60 minutes. Ability to make repetitive movements, such as using a 10-key or calculator, bending, or squatting.
- No travel is required.
**Education and Experience**:

- HS Diploma or GED strongly preferred. 0-2 years of experience in the area of responsibility.
**Preferred Qualifications**:

- Having high attention to detail and good communication skills.
- Being able to work with a team and able to perform repetitive tasks.

**About White Cap Canada Inc.**:
A position at White Cap Canada isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment. White Cap operates nearly 400 branches across the U.S. and Canada with approximately 7,000 employees. In Canada, White Cap includes the Brafasco, NCA and Brock White brands. Together serving as a one-stop shop providing concrete accessories and chemicals, tools and equipment, building materials and fasteners, erosion and waterproofing and safety products to professional contractors by meeting their distinct and customized supply needs in non-residential, residential and infrastructure end markets. Why White Cap Canada: Comprehensive Benefits Package, Team Environment, RRSP Matching Plan, Internal Learning Centre for Career Development, Competitive Salary, Opportunities for Career Growth, Wellness Program AND Tuition Reimbursement