Patient Experience Coordinator

7 days ago


Vaughan, Canada Physioactive Orthopaedic and Sports Injury Centre Full time

We are seeking a **part-time** Clinic Administrative Assistant/Patient Experience Coordinator, in a busy high-end multi-disciplinary practice.

**Only Applications submitted with a Cover Letter will be considered.**

Position Duties Include:

- Ability to answer multi-line telephones
- Able to **correspond and communicate professionally**:

- A competent knowledge of the services that are provided in the clinic and the ability to explain them to potential patients
- Accepting multiple methods of payment via POS merchant terminal
- Able to maintain patient and clinic confidentiality
- Knowledge in dealing with Motor Vehicle claims would be an asset
- Experience with booking and billings software would be an asset
- Strong computer skills (knowledge of Clinicmaster and Quickbooks an asset)

Essential Skills and Abilities:

- **Excellent command of the English language is a MUST (both oral and written communication skills)**:

- Demonstrates an enthusiastic, friendly, patient and warm demeanor
- Team-player
- Ability to multitask
- Strong time management skills
- Dedication, Reliability and Punctuality
- Strong computer skills - quick learner
- Willingness to learn and develop new skills
- Experience with direct billing insurance using TELUS, Green Shield and Blue Cross would be an asset.
- **Start Date: Available Immediately**

**Job Types**: Part-time, Permanent

Pay: $18.00-$20.00 per hour

**Benefits**:

- Casual dress
- On-site parking

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed

**Education**:

- Secondary School (required)

**Experience**:

- administrative assistant: 1 year (required)
- receptionist/customer service: 1 year (required)

**Language**:

- English (required)

Work Location: In person

Application deadline: 2025-02-28



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