Laboratory Operations Supervisor

For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services. We are committed innovators, operating Canada's first commercial genetics lab, and the country's largest online patient portal, with more than 8 million Canadians receiving their results online. More than 112 million laboratorytests come through LifeLabs’ laboratories annually, and our team of more than 6,000 passionate, caring, and diverse professionals works together as one to provide high quality testing and results that Canadians can trust. We know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. At LifeLabs, you can make a meaningful impact on Canadians’ lives every day. Our teams are at the heart of everything we do. We are proud to be recognized as one of Canada’s Best Employers, reflecting our deep commitment to our core values of caring, agility, teamwork, and a customer-centered approach. As part of this commitment, LifeLabs prioritizes the ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our diverse workforce and the communities we serve. We continue to take steps to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves. These values are not just words on a page, they guide our actions and decisions every day and have come to define our team culture. As a Supervisor, Lab Operations with a specific focus on Mid Low Chemistry, you will be responsible for the achievement of goals and targets related to safety, quality, and cost-effective delivery of diagnostic services to assigned work groups. You will also be responsible for the efficient day to day operations of their assigned employee group, including planning, coordination, evaluation, and supervision of all technical and/or operational activities and management of all employees assigned to them. This is a Full-Time role at Burnaby Reference Lab. **In this role you will**: - Attract and retain talent, including hiring, onboarding, and training, managing performance, coaching for improvement, and managing progressive discipline for direct reports in collaboration with their manager. - Conduct performance management of their staff and ensuring accurate documentation of corrective actions taken - Manage day to day operation of their area and generally plan to weekly or monthly cycles - Develop and approve employee schedules, sick time, vacation and leaves ensuring compliance with operational needs and company policies. - Provide active leadership and development to all direct reports, ensuring all individual and team accountabilities are delivered upon. - Identify, implement and manage to ensure continuous improvement in quality, safety, productivity, customer service and staff development. - Demonstrate the ability to obtain the appropriate resources; work collaboratively with peers and support groups - Participate in local Leadership Teams and provide timely and appropriate communication to area staff. - Support a work environment of continuous improvement with safety as a priority. The right person for this role will be focused on implementing business plans including setting objectives and targets, assisting in the development of strategies for integration of new business and leading projects. LI-TR1 **Requirements**: - College Diploma - Medical Laboratory Technologist or equivalent education and experience - Must have relevant recent experience, knowledge, and technical skills in the appropriate field - Recent Chemistry experience required - Previous team lead or supervisory experience preferred - Current registration with CSMLS - 6 years laboratory experience or equivalent experience Must have technical knowledge, proven people leadership skills and change management abilities. Must be a "self-starter" and able to create a positive employee relations climate, fostering common goals and teamwork. LifeLabs’ compensation programs are commensurate based on the role, skill, effort, responsibility and working conditions, irrespective of gender, race, ethnicity, beliefs, age or any other personal characteristics. Pay programs are communicated regularly in an accessible and transparent manner. LifeLabs is also proud to offer resources, opportunities, as well as a collaborative and supportive environment that enables our team members to thrive. In addition to a competitive compensation package, LifeLabs provides a comprehensive total rewards program, specific to the job position. Your package may include: - Employee Group Benefits: Competitive coverage for employees and their famil