Delivery Coordinator
1 week ago
Family-run for nearly 50 years, KOTT Inc. is one of Ontario’s largest suppliers of residential construction products and services. Our more than 250 employees serve builders and contractors from four manufacturing and distribution locations in Ottawa and the GTA.
KOTT Inc.’s goal is to get our customers what they need, when they need it, and our Delivery Department plays a huge role in keeping our promise. We are looking for a full-time Delivery Coordinator to help with shipments to customers in Ottawa.
**What’s the opportunity?**
In this role, you are a central cog in a fast-paced environment. Working under the guidance of the Delivery Supervisor, you help fulfill KOTT’s customer promise of on time, in full. Your proven organizational skills, ability to multitask, and strong customer-service focus will all play a vital role in keeping our customers happy.
**Why join KOTT?**
- Group benefits plan - includes medical, dental & vision care
- Health & wellness flex spending account - $500/year
- Employee recognition program - $6000 in prizes awarded/year
- Community support - $100/year given to a community organization of your choosing
- KOTT Store - employees get 50% off branded clothing
- Paid uniforms for customer-facing employees
- Annual boot allowance for Operations employees
- Employee & Family Assistance Program - free counselling, self-help resources available 24/7
- Hiring referral bonuses - $250 for each successful hire you recommend
- Performance assessments held twice/year
- Employee & family events
- Five core values guide the way we run our business
- Occupational Health & Safety is a priority
**Your day-to-day responsibilities**
- Plan and schedule all customer deliveries, working closely with the Order Desk team
- Manage the shipping workflow to achieve on-time, in full deliveries
- Collaborate with the Yard Supervisor to ensure the order fulfilment sequence is organized for delivery efficiency
- Maximize fleet utilization by using weight and dimension data to optimize loads and delivery routes
- Communicate, proactively, with customers about expected shipments
- Use KOTT’s ERP system to plan deliveries, create manifests for drivers, and update status of orders
**What you need to succeed**
- You have 2 years’ experience in a coordination role, preferably in coordinating deliveries, or similar related experience
- Experience with CVOR compliance is an asset
- Experience working in an Enterprise Resource Planning (ERP) system is an asset - experience with BisTrack is a strong asset
- A valid AZ License is an asset
- You are organized, with strong multitasking skills and exceptional time management skills
- You have a proven health and safety orientation
- You have strong written and verbal communication skills
- You are able to perform basic calculations and math
- You enjoy dealing with people, and delight in providing great customer service
- You are computer literate
**Applicants please note**
- Reliable transportation is essential as KOTT is not on a bus route
- Pay will be based on skills and experience
- You must be legally eligible to work in Canada
- KOTT Inc. is an equal opportunity employer
KOTTP
**Benefits**:
- Dental care
- Employee assistance program
- Extended health care
- Vision care
- Wellness program
Schedule:
- Day shift
Ability to commute/relocate:
- Ottawa, ON: reliably commute or plan to relocate before starting work (required)
**Language**:
- English (required)
Work Location: One location
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