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Behaviour & Welfare Coordinator

2 weeks ago

Vancouver, Canada BCSPCA Full time

If you are up for the challenge and would like to be considered for this position, we would like to hear from you. The British Columbia Society for the Prevention of Cruelty to Animals (BC SPCA) is looking to fill the following career opportunity:
**POSITION**: Behaviour & Welfare Coordinator
**STATUS**: Permanent; Full-Time
**SHIFT**: 35 hours per week
**LOCATION**: Provincial Office - Vancouver, BC
**CLASSIFICATION**: Exempt
**WAGE**: Salaried
**CLOSING DATE**: Open Until Filled

**About the Position**:
Reporting to the Manager, Behaviour & Welfare, the Coordinator, Behaviour & Welfare supports animal centres in their efforts to meet BC SPCA welfare standards through the Canadian Standards of Care, promotes the Adoptability Guidelines in decision-making and assists in pathway planning to reduce the length of stay of animals.

**Some specific duties**:
**Community Animal Centre Support (50%)**:

- Assists Manager, Behaviour and Welfare with behaviour cases for shelter animals and recognize barriers in flow-through/pathway plans.
- Assists Community Animal Centre managers in developing and maintaining a database with approved community and shelter resources for their region.
- Participates in Large Scale Animal Intakes (LSAI) onsite, at the direction of the Manager, Behaviour and Welfare, providing support, recommendations and assistance with intake and daily care to meet behaviour and welfare needs.
- Provides remote assistance with LSAI files as required under the direction of Manager, Behaviour & Welfare, including animal intake processes and overall behaviour decisions and tracking.
- Advises Centre Managers on the implementation and maintenance of Capacity for Care best practices in Community Animal Centres, supporting animal flow through relating to behaviour and welfare.
- Provides clarity and advice to Centre Managers regarding implementation of the behaviour and welfare components of the Canadian Standards of Care best practices and provides guidance on shelter audits through coaching and consultation.
- Brings clarity and context for behaviour and welfare policy and protocols to Centres Managers, to assist them with identification and decision-making in compliance of the Adoptability Guidelines in Community Animal Centres.
- Visits Community Animal Centres to support the implementation of ShelterSense systems, including the identification of behaviour and welfare concerns, training needs, gaps in protocols, as required.

**Training (10%)**:

- Assists the Manager, Behaviour and Welfare with remote and onsite training relating to ShelterSense systems, animal handling, animal management and all animal related behaviour and welfare policy and protocol.

**Collaboration (20%)**:

- Supports Manager, Animal Transfer with transfer recommendations relating to behaviour and welfare.
- Supports Coordinator, Animal Flow to reduce behaviour & welfare-related (e.g. housing, matching, handling, etc) barriers to reducing length of stay.
- Builds relationships with Community Animal Centre teams to create strong communication flow and remove pathway barriers.
- Supports centre managers/staff with behaviour and welfare-related concerns in foster homes by assisting with obtaining information from fosters and providing expertise to trouble-shoot as necessary, including but not limited to:

- finding out more information; and
- training/coaching foster homes with behaviour modification
- Collaborates with centre managers and staff to support working with and building relationships with AnimalKind trainers.
- Assists with clarifying expectations for AnimalKind trainers in working with BC SPCA animals.
- May book sessions on behalf of centres, upon request.

**Data tracking (20%)**:

- Records and maintains database on all reported bites.
- Generates reports, as required.
- Maintains database of Large Scale Animal Intake (LSAI) cases requiring support.
- Maintains database of Canadian Standards of Care audits.

**Qualifications you need to have**:

- A certification from CTC, KPA-KA, PCT-A, or IAABC (or acceptable equivalent)
- Relevant post-secondary education in related discipline such as animal training or direct animal care/welfare plus a minimum of three (3) years’ related experience; or a combination of education and experience acceptable to the Employer.
- Relevant experience includes, but is not limited to:

- Working in a shelter environment
- Tracking data
- Providing outstanding service to stakeholders
- Human and animal training
- Reward-based and evidence-based training
- Genuine compassion for animals, knowledge of the Five Freedoms.
- Excellent computer skills in Windows, MS Office and online meeting software; knowledge of Shelter Buddy is considered an asset.
- Proven ability to work in a fast-paced, dynamic environment with competing deadlines and multiple priorities.
- Excellent verbal and written communication skills; ability to respectfully relate to a diverse audience of stakeholders.
- Excellent