Front End

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our commitment to positively impact the lives of all Canadians provides employees a range of opportunities and experiences to help Canadians Live Life Well®.

At Your Independent Grocer, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. We have opportunities for hard working, enthusiastic and reliable people just like you.

**Company Overview**:
Jonsson's Your Independent in Kemptville is a community-focused grocery store dedicated to providing quality products and exceptional service. We pride ourselves on fostering a friendly and inclusive work environment, offering our employees benefits such as management RRSP plans, health benefits, and paid vacation.

**Key Responsibilities**:

- Oversee daily operations at the front end of the store, ensuring efficient service and customer satisfaction.
- Manage and train front end staff, including scheduling, performance evaluations, and professional development.
- Handle cash management, including cash register reconciliation and end-of-day financial reporting.
- Address customer inquiries and resolve complaints promptly and effectively.
- Collaborate with management to implement promotional events and maintain visual merchandising standards.
- Oversee PC Express (Online Grocery) in full capacity (scheduling, picking orders, customer complaints, employee time off, mapping of store for picking orders etc.)

**Required Skills and Qualifications**:

- Proven experience in retail management or a similar supervisory role.
- We ask for at least 1 year in a Front End Services role.
- Strong leadership abilities with excellent communication and interpersonal skills.
- Proficient in cash handling and basic financial reporting.
- Ability to work in a fast-paced environment while maintaining a positive attitude.
- Knowledge of grocery retail operations and customer service best practices.

Thank you

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our employees progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

**Please Note**:
**NOTE**: The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “Your Independent Grocer” trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.