Dental Office Receptionist

1 week ago

Toronto, Canada Queen Street Dental Centre Full time

Queen Street Dental Centre is nestled in the vibrant community of Leslieville, in downtown Toronto. We are a busy, multi-disciplinary office providing a full spectrum of dental services.

At Queen Street Dental Centre, we put our patients’ health, happiness and trust first. We provide a welcoming atmosphere that makes our patients and staff feel safe and comfortable in our office. We are a neighbourhood clinic that treats patients as individuals and we get to know each and every one of them.

We are currently looking to fill a full-time position for a receptionist who will be part of our amazing team at QSDC. You will represent our dental practice at our front desk and be part of a highly capable and dynamic administrative team supporting our clinic’s operations.

Your schedule will be Monday to Thursday 12-8pm, Fridays 1-5pm and one or two Saturdays a month, for a total of approximately 36-40 hours each week.

**RESPONSIBILITIES**:

- Greet patients and follow appropriate health screening procedures
- Accountable for managing and appropriately optimizing appointment schedules
- Establish and maintain patient records
- Obtain patients' dental records from other offices
- Manage inbound and outbound lab cases and invoices
- Prepare daily, weekly and monthly reports as directed
- Ensure all patients have next appointment scheduled
- Make outbound reactivation calls
- Process inbound and outbound mail and courier deliveries
- Collect and accurately record payments from patients
- Submit electronic claims to insurance providers
- Other assignments from our treatment coordinator and office manager

**QUALIFICATIONS**:

- You are above else a team player
- You are highly organized
- You are a people person
- 1-2 years experience in a dental office preferred
- Experience with Abeldent software preferred
- Experience working with external vendors (Insurance companies, labs)
- Proficient in Excel and other MS Office programs

**Job Types**: Full-time, Part-time

**Salary**: $20.00-$26.00 per hour

**Benefits**:

- Dental care
- On-site parking

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Dental Reception: 1 year (preferred)
- Abeldent: 1 year (preferred)

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