Service & Start-up Mechanical Technician

**Job Title: Service & Start-Up Mechanical Technician**

**About Us**: Adescor is a manufacturer of plastic corrugated pipe processing systems. Our cutting-edge solutions are engineered to enable maximum productivity and efficiency for plastic pipe producers. Embracing the latest in robotics and automation, we're not just meeting industry standards - we're setting them.

Adescor was recently acquired by Parmerit, and operates from the Parmerit facility, located in Strathroy, Ontario. Established in 1988, Parmerit is a leader in custom machining, fabrication, and automation. Parmerit works with the latest technology to design and fabricate automated tooling, systems and components for a diverse client base across a variety of industries including automotive, pharmaceutical, aerospace, and defense. Over the past 36 years, we have been dedicated to being an elite supplier of service, quality, and technical expertise.

We value passionate and highly motivated team members who want to make a difference. We pride ourselves on our culture of working as a team, relentlessly pursuing excellence, and taking on challenging assignments.

Our dynamic and rapidly growing company is at the forefront of innovation, and we are looking for team members who desire to join us and be part of our exciting journey forward.

**Role Purpose**:The Service & Start-up Mechanical Technicians are responsible for the installation, commissioning, and troubleshooting of mechanical components directly at customer sites. They must follow required specifications to meet safety, quality, and customer requirements. They will perform repairs, troubleshoot problems, and conduct servicing and warranty work on machines after installation. This role requires frequent travel to customer sites both domestically and internationally.

**Reports To**: Service Manager

**Key Responsibilities**:

- Travel to customer locations to assist with the installation and assembly of machinery according to customer requirements.
- Provide technical support and maintain equipment - servicing as per customer request.
- Read and understand engineering drawings and component specifications in order to recognize parts for assembly.
- Use a variety of hand and power tools following appropriate methods and procedures to complete mechanical assembly of components or products.
- Perform basic tests on installed components to ensure they meet the appropriate standards.
- Inspect, operate, and test completed products on customer sites to verify functionality, machine capabilities, and conformance to customer specifications.
- Diagnose and trouble shoot mechanical systems to ensure accurate operation and safety.
- Document installation and start-up processes.
- Collaborate with cross-functional teams, including engineers, electrical technicians, and project managers to ensure successful installation.
- Perform scheduled servicing and preventative maintenance to ensure ongoing machine performance.
- Handle warranty work, including diagnosing issues, and performing necessary repairs.
- Provide detailed reports on warranty and service work completed, including parts used, labor hours, and any recommendations for future preventative measures.
- Educate customers on proper machine usage and maintenance to minimize future issues and prolong machine lifespan.
- Respond promptly to customer service requests, minimizing downtime and ensuring customer satisfaction.
- Develop and maintain strong customer relationships through effective communication and reliable service.

**Requirements**:

- Post-Secondary diploma or Skilled Trades Certificate of Qualification in a related field (preferred)
- Experience in mechanical installation and start-up in an industrial or manufacturing environment
- Must have a general understanding of mechanical assembly as it applies to equipment
- Previous experience in assembly of mechanical, hydraulic, and pneumatic systems
- Willingness to travel to client sites for project installations, service, and support
- Valid passport and driver’s license - frequent international travel required

**Key Competencies and Behaviors**:
Displays excellence in daily work
- Detail oriented, eye for quality
- Clean and organized

Positive and engaged
- Must be motivated and have a team-oriented attitude
- Good communication and interpersonal skills

Coachable
- Must be willing to learn, grow, and develop
- Receive constructive feedback

Generates great ideas, opportunities for CI
- Commitment to continuous improvement
- Goes above and beyond

Works to high standards
- Works with quality in mind
- Takes responsibility and accountability

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- On-site parking
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Willingness to travel:

- 75% (preferred)

Work Location: In person