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Parts Consultant

2 days ago

Winnipeg, Canada Volvo Cars Winnipeg Full time

**Reporting Relationship**: This position reports directly to the Service Manager.

**Job Summary**:
The Parts Consultant plays a key role in creating and maintaining a high level of customer satisfaction. This professional is responsible for accurately tracking, stocking, and monitoring parts inventory, as well as assisting the technician in locating the parts needed for service. The parts consultant will also resolve discrepancies between computerized inventory and the physical inventory of parts, verify invoices, as well as work to meet customer's needs. This position is better suited for an individual with attention to detail, organizational, and interpersonal skills.

**Qualifications**:

- Relationship expert with a demonstrated commitment to customer satisfaction
- ADP or CDK experience is preferred
- Tire selling and after-market performance parts knowledge an asset
- High attention to detail with proven time management and organizational skills
- Ability to thrive in a collaborative environment
- Valid driver's license and reliable transportation to work required

Birchwood is Manitoba’s largest automotive retailer network. Our 23 franchises include two state-of-the-art collision repair centres and four Birchwood Credit Solutions locations, and offer sales, services, and parts to meet our customers’ automotive needs. We’re a recognized leader in the retail automotive industry, not only for our diverse workforce reflecting our community, but also our unparalleled commitment to team members, customers, partners, and neighbourhoods. At Birchwood, our days begin and end with gratitude, personal leadership, trust, respect, continuous improvement and generosity.

Birchwood is committed to creating a diverse workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status