Kitchen Helper

About Us
At the Calgary Drop-In and Rehab Centre (the DI), we are dedicated to serving our community with kindness. Our mission - to work with community to end homelessness, one person at a time - goes beyond providing immediate support; we strive to create an environment where individuals can regain their confidence and rebuild their lives.
We are more than an emergency shelter.
Our dedicated team of staff and volunteers work tirelessly to ensure that everyone who walks through our doors feels welcomed, respected, and valued. What sets us apart is our holistic approach to support. We offer not only safe and comfortable accommodation and meals but also access to essential resources such as health and recovery services, and housing supports.
All of our programs, including emergency shelter, are low-barrier, trauma-informed, housing-focused, and recovery-oriented, aimed at supporting Calgary’s most vulnerable citizens. And our doors are always open.
**Department**: Kitchen Job Category: Salary
**Reports To**: Kitchen Coordinator Position Type: Full-Time, Contract
**Direct Reports**: N/A Schedule: Mornings, Afternoons
**Indirect Reports**: N/A Location: Main Building
Position Summary
Reporting to the Kitchen Coordinator, the Kitchen Helper is responsible for assisting the Kitchen staff with all Kitchen operations which include meal preparation, inventory organization, order receiving, cleaning, washing dishes, and meal service. The Kitchen Helper will also provide support to the FGP Main staff as needed with their duties as a secondary priority to Kitchen operations.
Time Commitment
40 hours per rotation with 5 days on and 2 days off, however there will be requirements to be available and flexible from time to time outside normal business hours as the need arises. Schedule may be altered at the discretion of management.
Job

**Responsibilities**:

- Set up workstations with all needed ingredients and cooking equipment
- Weigh, measure, mix and assemble ingredients for menu items
- Prepare ingredients to use in cooking (washing, chopping, peeling, cutting etc.)
- Properly handle and store food items at appropriate temperatures
- Ensure food prep area, serving area and kitchen are cleaned and sanitized at the end of shift
- Portion, arrange and garnish food, ready to be served to clients in a timely manner
- Assist other cooks during emergencies or rush periods
- Give suggestions to supervisory staff regarding new preparations and menu plans
- Clean kitchen equipment and kitchen before and after food service including weekly and special cleaning
- Sort, stack dishes and load/unload dishwasher
- Sort, stack and store all cleaned items in an organized and safe manner
- Coordinate with other kitchen staff
- Maintain good working relationship with all kitchen staff
- Ensure all tasks related to the close-down and re-open of kitchen is done in a timely manner
- Perform other duties as assigned by Kitchen Coordinator
- Work with volunteer groups and individuals to achieve all necessary kitchen tasks (preparation, meal service, cleaning, etc.)
- Safely transport the goods and materials by any of the DI fleet
- Ensuring PPE levels and protocols are always met
- Load, unload and move donations and materials by hand or with basic material handling equipment
- Ensures trucks are clean in and out, issues reported and documented
- Maintain and organize, ensuring the loading dock downtown and at the Donation Centre is clear and organized at all times.
- Supporting Agency needs; including and not limited to: Clothing, Hygiene, Kitchen, and PPE.

Required Competencies and Qualifications
- Food Handlers Certificate is considered an asset
- Satisfactory Criminal Record and Vulnerable Sector Check - dated within the last 6 months. Copy required.
- Clean driving, valid driver’s license is required
- At least 22 years of age to be eligible for fleet insurance
- Effective time management and communication skills
- Proficient use of computers, Microsoft Office and any other database software(s) used to track service delivery; be proficient in Office365 and Microsoft Office Suite
- Energetic and self-directed, with effective time management and organizational skills including the ability to deal with several priorities at the same time
- Capacity to provide leadership
- Well-developed interpersonal, conflict resolution and negotiating skills
- Strong problem-solving skills and the ability to improve programs and processes
- Excellent communications skills, both verbal and written
- Eager to learn new systems and adopt improved best practices
- Must demonstrate initiative and be able to work autonomously
- Must be acceptable of industry risks, including coming into contact with bodily fluids
- Able to lift incoming donations (up to 50 lbs.) and can evaluate whether the donations can be kept or discarded
- A genuine commitment to the mission, vision, values, and work of the agency.

Working Conditions
The individuals we serve are experie