Sales Desk Representative

1 week ago

Saskatoon, Canada Infinite Water Solutions Full time

**About the Company and Position**:
Infinite Water is a 10-year old, accredited Saskatchewan-based water treatment company that markets, installs, and services residential water filtration systems province-wide. We have a fast-paced, fun atmosphere and some phenomenal team members that are excited to meet you at our Saskatoon branch.

Most of our customers have an annual service plan so we visit them each year to service their water system to keep it working optimally. We require an additional dispatch coordinator to book appointments for our existing clients, working with the dispatch manager to optimize the routes for our technicians. Phone calls are to existing clients who are expecting our call only.

Full training and certifications provided. We do not require specific water treatment experience. Your ability to build rapport, communicate effectively, work in an organized manner, and build long-term relationships with clients is much more important.

We are looking for a full-time employee, but we would be open to part-time for the right applicant.

Proficiency in the English language and interpersonal skills are required.

**Responsibilities**:

- Attend meetings with the dispatch manager (working out of same location) to plan routes for each of the 4 technicians you are responsible for
- Work closely with management for the first 3 months to learn the ins and outs of our processes, equipment, and water treatment knowledge
- Build and maintain strong relationships with clients through effective account management
- Utilize CRM tools to clearly document processes and update records
- Assist with other office duties including preparing orders, organizing product, greeting walk-in customers, and paperwork

100% RRSP-match from Day 1, full benefits for family (HSA) after 3 months. Probationary period is 3 months.

Pay: $17.50-$20.00 per hour

Expected hours: 40 per week

**Benefits**:

- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care
- Work from home

Schedule:

- Monday to Friday
- On call
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Commission pay

Application question(s):

- Have you worked in a fast-paced environment before? Do you enjoy this kind of atmosphere?

**Experience**:

- customer service: 2 years (preferred)

Work Location: In person

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