Etobicoke General Hospital

Etobicoke General Hospital - Full Time Patrol Officer
**Site Description**:
As Ontario’s largest community hospital, Osler serves a population of over 1.3 million people living in one of the fastest growing and most culturally diverse regions of Canada. Serving the residents of Brampton, Etobicoke, and surrounding communities within the Central West Local Health Integration Network. Osler’s emergency departments are among the busiest in Canada and its labor and delivery program is one of the largest in the province.

**Position Details**:
**Position**:Full Time Patrol Officer

**Site**: Etobicoke General Hospital | 101 Humber College Blvd, Etobicoke

**Averaging Agreement** : Overtime is Averaging Agreement (AA) after 88 hours

**Hours**:Rotating Continental (0700 - 1900 / 1900 - 0700)

**Payrate**: $20.69 / an hour

**Posting Date**: August 12th, 2025

**Internal Closing Date**:August 18th, 2025

**External Closing Date**:August 18th, 2025

**Schedule Example**:

- Week 1 - DAYS - Mon, Tues, Fri, Sat
- Week 2 - DAYS - Sun, Wed, Thurs
- Week 3 - NIGHTS - Mon, Tues, Fri, Sat
- Week 4 - NIGHTS - Sun, Wed, Thurs

**Key Responsibilities**:

- ** Patrol Hospital Grounds**: Conduct regular rounds of hospital premises, including parking areas, hallways, patient rooms, entrances, and exits, to ensure the safety and security of the site.
- ** Monitor Surveillance Systems**: Operate security cameras and alarm systems, ensuring any suspicious activity is reported immediately to the appropriate authorities.
- ** Access Control**: Monitor and control entry points to the hospital, ensuring that only authorized individuals are allowed access to restricted areas.
- ** Respond to Emergencies**: Act quickly in emergency situations, such as medical emergencies, fire alarms, or security threats. Assist hospital staff as needed during crises and evacuations.
- ** Provide Customer Service**: Greet and assist visitors, patients, and hospital staff. Provide directions and ensure that guests adhere to hospital policies and procedures.
- ** Conflict Resolution**: De-escalate tense situations, resolve conflicts, and ensure that all interactions are handled calmly and professionally.
- ** Report Writing**: Document daily activities, incidents, or accidents accurately. Complete reports on incidents, breaches, and security concerns.
- ** Collaboration with Hospital Staff**: Work closely with hospital staff and local law enforcement to provide a coordinated security effort and ensure the safety of all parties involved.
- ** Enforce Hospital Policies**: Ensure that hospital policies, including visitor and patient protocols, are followed. Address any violations in a manner that upholds hospital safety standards

**Prerequisites**:

- Valid Security License for the province of Ontario
- Valid First Aid & CPR - Level C (from a WSIB-approved vendor)
- Covid Vaccine two doses
- Immunization records for Mumps, Measles, Rubella, Varicella and two step TB skin test
- English (oral and written) fluency is a must
- Previous experience in security, law enforcement, or a related field preferred.
- Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)
- Applicants lacking these certifications can opt into Paladin's UoF/MOAB training program prior to their onboarding training to ensure they meet the requirements of the position
- Please be aware: The UoF/MOAB training is not paid as it is a pre-requisite; however, Paladin will cover all of the costs of the training with a 6-month commitment to the position/availability
- Legally Authorized to work in Canada