Front of House Supervisor

1 week ago

Orillia, Canada Fionn MacCool's Full time

**Fionn's is searching for a Front of House Supervisor to join our team at the Orillia Location**

**Rich in heritage and tradition, vibrant in culture, generous in hospitality and with social spirit. We make the Pub Guest feel welcome and offer our unique combination of great food, beverage and live music. Our menu is driven by made-in-pub food, offering a balance between traditional Pub fare and innovative recipes. We offer a diverse selection of perfectly poured pints, whiskeys, hand-crafted cocktails and premium wines. It’s more than you would expect from a typical pub, so we are seeking more than just your typical people If you love people, and are passionate about delivering the ultimate guest experience, we would love for you to join our team**

**Think of it as hosting a party at the Pub every day. The ideal Restaurant Supervisor is present to support their team on the floor and host the party with their Guests. The Restaurant Supervisor shows respect for their teammates, their Guests and the brand’s identity.**

**What you will do in this role**:

- Be an ambassador for the Prime Pubs brand and represent Foodtastic with pride
- Exemplify and encourage the Pub culture through effective leadership
- Assist in managing shift schedule and control labour costs
- Assist General Manager in recruiting, interviewing and hiring new staff
- Assist with the ongoing development of teammates including ongoing feedback, coaching and Performance Reviews
- Ensure the Pub adheres to all legislative and government guidelines (i.e. proper safe food and beverage service, AGCO, Occupational Health & Safety Act, WHMIS, Human Rights Code, Employment Standards, etc.)
- Adhere to Food Safety guidelines
- Oversee the seamless execution of Local and National Marketing programs

What we are looking for:

- Minimum 1-2 years of supervisory experience in the Hospitality or Food/ Beverage industry, bonus points for previous training experience
- Bonus points for post-secondary education in Hospitality
- Superior business acumen, including an understanding of budgets and operating costs
- An understanding of fundamental training principles and adult learning techniques
- Ability to lead and coach a team of front-of-house teammates
- Excellent written and verbal communication skills
- Demonstrated ability to motivate and direct others
- Ability to manage multiple priorities and meet strict deadlines
- Understanding of Pub culture and the ability to role model this behaviour to teammates
- Passion and enthusiasm for developing people and engaging with staff to create a fun atmosphere

What’s in it for you:

- Employee discount dining card valid at participating Foodtastic brands
- A welcoming, fun and safe work environment founded on respect
- Ability to work with a close-knit team
- Flexible scheduling
- Competitive wages
- Growth and development opportunities within the restaurant
- Career advancement opportunities in a company that owns some of Canada’s most iconic brands.

**Job Types**: Full-time, Part-time

**Salary**: $17.00-$25.00 per hour

**Benefits**:

- Discounted or free food
- Flexible schedule
- On-site parking
- Store discount

Schedule:

- 8 hour shift
- Holidays
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Tips

**Experience**:

- Serving: 2 years (preferred)
- Supervising: 1 year (preferred)

Work Location: One location

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