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Retail Store Manager- Les Galeries D'anjou

1 day ago

Montréal, Canada Lovisa Full time

**Retail Store Manager**

POSITION DESCRIPTION AND KEY MEASURES

Department: Retail Operations

Location: Store Location

Report to: DM

Number of direct reports:
POSITION PURPOSE AND EXPECTATION:
**Position Summary**:
We're seeking a dynamic and results-driven Retail Store Manager to lead our store operations and drive business growth.

About the Role: As Store Manager, you'll oversee daily operations while developing and inspiring a high-performing team in a fast-paced retail environment.

Key Responsibilities:
Sales & Performance Management:

- Drive sales targets through effective team leadership and strategic planning
- Analyze sales data to identify trends and opportunities
- Implement and monitor KPIs to ensure store productivity
- Lead by example in delivering exceptional sales performance

Team Leadership & Development:

- Recruit, train, and develop store staff
- Create succession plans to develop future leaders
- Conduct performance reviews and provide coaching
- Build and maintain a passionate, customer-focused team

Operations & Merchandising:

- Ensure optimal inventory management and stock control
- Implement loss prevention strategies to minimize shrink
- Execute visual merchandising standards to maximize sales
- Oversee opening and closing procedures
- Maintain store presentation and cleanliness standards

Customer Experience:

- Foster a customer-first culture throughout the store
- Resolve complex customer service issues
- Ensure consistent delivery of exceptional shopping experiences
- Build and maintain customer loyalty

Business Administration:

- Manage store budget and expenses
- Report key metrics to upper management
- Implement company policies and procedures
- Identify and resolve operational challenges

Required Qualifications:

- 3+ years retail management experience
- Proven track record of achieving sales targets
- Strong leadership and team development skills
- Excellent problem-solving abilities
- Deep passion for retail and fashion
- Flexible availability including weekends and holidays
- Bachelor's degree preferred

You'll Excel If You:

- Are results-oriented with strong business acumen
- Have exceptional interpersonal and communication skills
- Demonstrate adaptability in a fast-paced environment
- Show enthusiasm as a brand ambassador
- Have experience in fashion retail