Store Manager in Training

**Job Title: Store Manager**

**Who we are**:

- Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des _Valeurs_ (in Quebec) and Savers Australia._

**What you can expect**:

- The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
- To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
- An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

**What you get**:
Comprehensive onboarding and training from day one.
- In-house expertise Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

Benefits offerings including:

- Comprehensive extended health care plans for full-time Team Members
- Company-Paid Life and AD&D Insurance
- A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future.
- Paid time off from work for leisure or other hobbies
- A range of mental health services to assist you in managing daily life.

**What you’ll be working on**:
Responsible for the overall management and direction of the store and team in accordance with all policies, procedures, regulations, and laws. Ensures financial results of the store, including sales, on-site donations (OSDs), expenses and profits, meet or exceed target. Have a constant focus on growing the business through full utilization of every OK, followed by increasing OK volume as appropriate. Achieves results through management team, as well as by working side-by-side, hands-on, with the broader store team. The SM role-models expected behavior and continually observes, assesses, trains, coaches, and counsels’ performance. The Store Manager is guided by the Savers Vision and Core Values.

**Store** **Performance**
- Ensure store performance meets targets in sales, profit, OSDs, production, and productivity based on annual performance expectations for the store.
- Continually monitor and set the pace of work.
- Have awareness of corporate objectives and an understanding of local market potential.
- Has the ability to analyze key metrics and information, tie findings to observations and take appropriate action.
- Inspect sales floor for shop-ability and ensure productivity of merchandise.

**Leadership and Development**
- Lead, direct, and supervise the work of the management team and through them to entire team.
- Oversee Production Manager and Retail Sales Manager in proactively planning staffing needs, recruiting, selecting and training team members at all levels.
- Regularly observe, assess, interact, coach and counsel the team.
- Regular interaction, training, coaching, and counseling of management team.
- Identify and develop high potential team members for all management positions through on-the-job, guided work.
- Maintain a respectful values-driven workplace.
- Use open communication tools and convert team member input into meaningful action. Address complaints and resolve issues consistent with our values, policies, and procedures.
- Provide recognition and candid feedback.
- Receive and relay business information, initiatives, expectations, priorities, etc.

**Merchandise Productivity**
- Manage full utilization of the OK to maximize sales and profit potential.
- Inspect execution of the Morning Maintenance program to ensure sales floor is ready for business each morning, search for and leverage key lessons from unsold merchandise.
- Audit merchandise and prices rolled to and off the floor.
- Provide oversight for the work schedules to meet and exceed both customer and donor expectations.
- Ensure the execution of merchandise standards and initiatives, as well as sales & marketing promotions.
- Ensure that the sales floor/donor areas are continuously monitored, and team member activity is directed, to ensure that standards are met.
- Plan and implement seasonal backstock, merchandising and other strategic programs.
- Ensure the Savers’ recycling program is fully leveraged to reduce landfill and allow for further reuse of unsold/un-saleable items.

**Donation** **Management**
- Execute all company standards in the Community Donation Center (CDC), Donation Drive Fundraiser (DDF), and Get to Give programs.
- Oversee efforts inside and outside the store to create community awareness of the CDC, the company brand and the benefits of donating to Savers.
- Develop partnerships with local organizations that are seeking cash fun