Housekeeping Room Attendant

4 days ago

Red Deer, Canada Red Deer Resort & Casino Full time

**About us**

Red Deer Resort & Casino is the largest hotel and Conference Centre in Red Deer. The Housekeeping Team is a vital part on ensuring guest satisfaction and includes our public area, guestroom cleaning and laundry department.

**Key Responsibilities**:

- Efficiently cleans assigned number of rooms per day keeping within departmental standards
- Must follow Health and Safety Rules and Procedures of the hotel
- Cleans all assigned service areas keeping them clean, safe and hygienic
- Packs and replenishes trolleys to the required standard at the end of each shift; keep trolley neat and tidy
- Advise Supervisor of stock shortages and required supplies
- Respond to guest inquiries, requests and complaints in a prompt and courteous manner
- Record lost property items left in guest rooms and provide to the Supervisor
- Secures guest rooms, ensuring all doors and windows are closed when room clean is complete
- Promptly report maintenance and safety hazards to the Supervisor/Manager
- Take personal responsibility for equipment, ensuring it is operated correctly and secure at all times
- Maintain an up to date knowledge of all chemicals and cleaning products, and the correct handling procedures
- Attends departmental briefings, training, meetings etc. as directed by the Supervisor/Manager ensuring all relevant information is passed on
- Reports any unusual or suspicious persons/activities happening in the area of security to the manager, therefore looking after the welfare and safety of both staff and guests
- Responsible for replacing and reporting missing items in room such as remote control, do not disturb sign, and luggage racks etc
- Performs other duties as required

**Education, Experience, Knowledge and Skills Required**
- Must be able to provide a clean criminal record check
- Previous related experience preferred
- Physically able to perform all duties of the position
- Ability to follow instruction and to work independently
- Excellent time management skills with the ability to work well under pressure
- Workplace Hazardous Materials Information System (WHMIS) is an asset
- Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
- Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
- Strong work ethic and positive team attitude - Able to communicate both verbally and written in English
- First Aid/CPR preferred

**Hours of Work**:The individual must be adaptable and flexible with their time as the hours of work for this position will vary depending on operational requirements. Work may include day, evening and weekend shifts.

Part Time hours: 24 hours plus per week

**Job Types**: Part Time, Permanent

**Salary**: From $15.50 per hour

As a Part Time employee after a 3 month probationary period there would be eligibility for health and dental benefits through the hotel.

**_
Red Deer Resort & Casino_** provided the following inclusive hiring information**:
The _Red Deer Resort & Casino_**_ _**is an equal opportunity employer and believes diversity strengthens us as a workplace;

Red Deer Resort & Casino

3310 - 50th Avenue, Red Deer, Alberta T4N 3X9

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