Recreation Program Coordinator

_The District of Squamish is located in the unceded traditional territory of the Skwxwú7mesh Úxwumixw (Squamish _
- Nation). We offer gratitude to the Skwxwú7mesh People who have lived on these lands since time immemorial. _

**External Job Posting**

**Position**:Recreation Program Coordinator**

**Status**: Regular Full-Time

**Work Area**: Recreation

**Posting Date**: January 6, 2025

**Closing Date**: January 20, 2025

**GENERAL SUMMARY**

Under the supervision of the Recreation Program Specialist, the Recreation Program Coordinator plans, coordinates,

supervises, promotes and evaluates public recreation programs. Recreation Program Coordinators cover a seven day a

week operation, ensuring Recreation programs run smoothly and exceed customers’ expectations.

**KEY RESPONSIBILITIES**

**Customer Service**
- Contributes to the success of our team and creation of our thriving community, by fostering the District of Squamish

corporate Vision, Mission and Values : Respect, Integrity, Connection and Progress.
- Follows the District of Squamish’s Customer Service Guidelines to ensure the Delivery of Outstanding Service.
- Assists with customer feedback management by:

- Monitoring customer concerns and needs,
- Ensuring reports and data findings are properly tracked and assigned appropriate action, and
- Collecting written and anecdotal feedback from participants and parents to assist in the evaluation and
effectiveness of current programming.

**Recreation Program Coordination**
- Directs assigned segments of recreation programs:

- Plans, promotes, organizes, schedules and supervises these activities in cooperation with other Recreation
Department activities to avoid conflicts and provide consistent service to the public.
- Participates in the supervision, training, and evaluation of program staff.
- Coaches and provides feedback to staff on the delivery of programs.
- Leads, monitors, and instructs various activities on an occasional basis.
- Performs a variety of record keeping and administrative duties in a computerized environment.
- Enforces facility regulations consistently and tactfully with users.
- Ensures that day-to-day operations conforms with District of Squamish policy guidelines, provincial health standards,

and operational procedures_. _
- Works in conjunction with staff to maintain a clean and safe facility.
- Ensures program and maintenance schedules do not conflict_._
- Works with the Marketing and Communications Specialist to market current and new programs.
- Liaises with community groups before, during, and after events_._
- Assists in the coordination and monitoring of event timelines, equipment, and required facilities.
- Facilitates communication between DOS and community groups._ _
- Works cooperatively with the Recreation Booking & Office Coordinators or Customer Service Supervisor in the

scheduling of community programs and events.
- Supports and/or leads recreation based projects.
- Engages community members and groups to receive input on programs or initiatives.
- Performs customer service duties including cash handling to facilitate program scheduling.
- Performs other duties as assigned.

**REQUIRED KNOWLEDGE, SKILLS & ABILITIES**
- Excellent interpersonal and communications skills and ability to deal with people in a professional manner.
- Knowledge of the philosophy behind and the objectives of the delivery of community recreation programs.
- Knowledge of the basic rules and regulations of a variety of games, sports, cultural programs, and general recreation

programs.
- Knowledge of the fundamentals and psychology of teaching programs and activities for different ages.
- Knowledge of the principles of Physical Literacy and how it relates to recreation program delivery.
- Ability to communicate effectively, verbally and in writing.
- Ability to establish and maintain a positive and cooperative relationship with staff and public.
- Knowledge of the policies of the Recreation Services Department.
- Good organizational skills.
- Ability to supervise Program Instructors, volunteers, and staff.
- Strong knowledge and ability to use current computer technology.

**REQUIRED TRAINING, EDUCATION AND EXPERIENCE**
- An original Police Information Check, including Vulnerable Sector Check issued within the past 6 months that is

satisfactory to the employer will be required before starting in the position.
- Grade 12
- Bondable
- Valid BC Drivers License “Class 5”.
- Ability to acquire a BC License “Class 4”.**
- A Diploma or Degree in Recreation Administration or a related field.
- Minimum 3 years experience in recreation programming.**

**OR**
- An equivalent combination of education, training, and experience.

**Disclaimer**:
The above statements are intended to describe the general nature and level of work being performed by people assigned
to this position. This is a general list of responsibilities, duties and skills required of personnel so classified. Other related
duties m