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Front of House Supervisor

2 weeks ago

Edmonton, Canada State & Main Full time

**STATE & MAIN KITCHEN AND BAR**

State & Main is an upscale, casual dining brand with locations across Canada. Our warm, energetic restaurants offer approachable elevated comfort foods, paired with craft cocktails and a broad range of wines. Our team shares a passion for delivering a quality experience to our guests. If you’re a hardworking, fun-loving person who enjoys the fast pace of the restaurant industry, we’d love to meet with you

Our family of companies include Original Joe’s Restaurant & Bar, Elephant & Castle Pub and Restaurant, Anejo Restaurant and Blanco Cantina. We never stop looking for unique individuals who can infuse our restaurant and corporate workplaces with original ideas, creative solutions, and an extraordinary guest experience. We offer competitive wages, a comfortable work environment, flexible hours, benefit packages (for those who qualify) and a chance to grow right alongside us. By joining State & Main your future career opportunities are endless

**Job Title**: Front of House Supervisor

**What You’ll Do**:
You will report to the General & Assistant General Managers (will vary depending who is on shift). You will:

- Oversee all activities of the restaurant team. Provides support/ guidance/ feedback as required for effective direction and betterment of the overall team. Places a strong emphasis on “doing things right”
- Work closely with all team members to ensure the restaurant is at a high level of performance with respect to food quality and customer service
- Manage overall labour cost budget for the restaurant. Involves working closely with managers and supervisors to maintain labour budgets and make proper scheduling changes or adjustments
- Conduct training sessions on product/policy changes with front of house staff in this location and works closely with Kitchen Manager to ensure that the kitchen team is provided training regarding any changes in food production, product specs, quality control, ingredient handling and related procedures

**Who You Are**:

- You have experience as a Supervisor in a fast-paced food service environment
- You smoothly sail through stressful moments are able to create a positive atmosphere for your team and guests at all times
- You pride yourself on your ability to build a team, build store morale and create a positive employee experience
- You use your solution-focused approach in every situation and you never stop looking for ways to make things better
- You are always seeking to reach a higher level of personal best
- You are a pro in effectively delivering and communicating messages to your team - whether positive or constructive
- You have the full spectrum of product knowledge and business savvy required to operate a restaurant
- You might have future aspirations to be employed as Operations Management or in our Corporate team

Location: 5015 111 Street Northwest, Edmonton, AB T6H 4M6