Sales Associates

**About ALCANNA**

ALCANNA is a premium retailer of wine, beer, spirits and cannabis and operates 260+ retail stores under Ace Discount Liquors, Wine and Beyond, Liquor Depot.

**About The Role**

We are currently looking for friendly, outgoing, and customer service-driven individuals to join our team as Sales Associates at our Ace Liquor Store in Ponoka, AB

**Primary Purpose of Job**

Provide exemplary customer service to every person who walks into our store, understand customer needs and instill a customer mindset within the store, participates in stocking and merchandising of store; ensuring store is stocked and ready to serve our customers.

**Essential Duties and Responsibilities**

**People Skills**
- Customer service driven, friendly, willing to talk to all customers
- Effective verbal communication skills
- Maintain a professional appearance, demeanor and attitude at all times

**Customer Offering**
- Deliver exemplary customer service
- Greet customers when they enter the store and take customer to product when required
- Generate sales by educating, advising and suggesting products to every customer
- Maintain a high level of service and product knowledge by completing all training within required timeline
- Escort customer from store and/or offer car service when appropriate

**Financial**
- Complete customer transactions on the Point-of-Sale (POS) device, including payment
- Ensure all cash handling policies & procedures are adhered to
- Ensure all opening & closing procedures are done correctly (when applicable)
- Complete end of day till reports (when applicable)
- Ensure safe is locked at all times and deposits are secured (when applicable)

**Day to Day Operations**
- Perform all opening and closing procedures (when applicable)
- Stock shelves and cooler with product
- Participate in merchandising and promotional activities
- Participate in routine store maintenance and cleaning
- Other tasks as assigned

**Regulatory Adherence**
- Ensure that OHS, LP, ProServe and other regulatory requirements and procedures are implemented and adhered to
- Maintain First-Aid, LP and OHS Training
- Maintain ProServe Certification
- Ensure AGLC other government guidelines are met
- Adheres to all ALCANNA policies, with a focus on Social Responsibility

**Qualifications**

**Work Experience**
- Minimum, 1-year experience in _retail_ environment (preferred, not required)
- Previous liquor-related experience considered an asset

**Education**
- High School Diploma or equivalent
- ProServe Certification
- First-Aid Certificate is considered an asset
- Training in wine/beer/spirits (preferred, not required)

**Physical Requirements**
- Available to work a varied _retail_ schedule, including evening and weekends
- Able to safely lift up to 50 pounds
- Able to stand for an extended period
- Comfortable climbing ladders

**Other Skills and Capabilities**
- Highly self-motivated
- Customer service driven
- Effective teamwork skills
- Strong sales background
- Strong communication skills (written and verbal)
- Must be able to pass a Background Check
- Must have access to reliable transportation

**Why Work With Us?**

**ADDITIONAL REASONS TO JOIN OUR TEAM**
- Competitive salary and benefits
- Flexible hours
- Employee Discount
- Free Uniforms
- Contests and prizes
- Product Knowledge training
- With hundreds of locations throughout Alberta & British Columbia, there's a convenient location near you.

**How To Apply**

**Job Types**: Part-time, Permanent

**Salary**: From $15.00 per hour

**Benefits**:

- On-site parking
- Store discount

Schedule:

- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability