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Dental Receptionist

3 weeks ago

London, Canada Janemi Dental Group Full time

We are hiring an experienced **Dental Reception **to join our team

**Position Requirements**:

- Proven experience working in an office environment
- Great telephone etiquette
- Great verbal and written communication skills
- Exceptional organizational skills
- Accounts receivable experience
- Microsoft office experience
- Multitasking skills
- Excellent customer service skills
- Knowledge of dental terminology is an asset but not required
- A diploma in Office Administration is an asset but not required
- Knowledge of Tracker 12 software is an asset but not required (Training provided)

**Position Description**:This is a full-time position (Monday-Thursday 8am-5pm; some Wednesdays until 7pm; Fridays 8am-noon; Two Saturdays a month 9am-noon). This individual’s responsibilities will include but are not limited to:

- Scheduling, rescheduling, or canceling appointments using Tracker 11 software
- Maintaining and keeping a full schedule for the hygienists and doctors
- Liaise with patients in a friendly and professional manner
- Interacting with staff members and doctors
- Assisting patients with filling out forms
- Updating patient records and documenting additional information
- Obtaining detailed dental insurance breakdowns
- Sending and following up with treatment estimates
- Collecting payments
- Performing general office duties, such as answering a multi-line telephone, scanning, and online faxing
- Keeping the reception and waiting area tidy
- Opening and closing the office and the duties that go with this

This is a Full Time position.

Preference given to those with Tracker experience.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- On-site parking

Schedule:

- Evening shift
- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Dental receptionist: 2 years (preferred)

Work Location: In person