Waiter/waitress - Food and Beverage Services

Education: Secondary (high) school graduation certificate
- Experience: 3 years to less than 5 years
- or equivalent experience
**Work setting**:

- Restaurant
- Pub
**Tasks**:

- Must be of legal age to mix and serve alcoholic beverages
- Address customers' complaints or concerns
- Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
- Describe menu items including daily specials for customers
- Enforce provincial/territorial liquor legislation and regulations
- Advise on menu selections
- Balance cash and record sales
- Clear and clean tables, trays and chairs
- Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
- Serve food and beverages
- Take orders and relay to kitchen and bar staff
- Assist clients/guests with special needs
- Provide customer service
**Computer and technology knowledge**:

- Electronic cash register
- Point of sale system
**Security and safety**:

- Criminal record check
**Transportation/travel information**:

- Own transportation
**Work conditions and physical capabilities**:

- Bending, crouching, kneeling
- Fast-paced environment
- Physically demanding
- Standing for extended periods
- Work under pressure
**Weight handling**:

- Up to 9 kg (20 lbs)
**Personal suitability**:

- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Initiative
- Organized
- Reliability
- Team player
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week