Assistant Service Manager

2 days ago

Middleton, Canada Bruce Automotive Group Full time

Bruce Auto Group comes from a small place, but that hasn't stopped us from becoming one of the largest auto groups in the Maritimes. For nearly 100 years, our focus has been on something much greater than simply selling and servicing vehicles. We devote ourselves to delivering a personalized Bruce experience to every customer as if they were family, and in doing so, supporting the health and growth of our people and the communities we operate in. Our GM store in Middleton is looking for an Assistant Service Manager to join their team

Core Responsibilities:

- Provide outstanding customer service, handle customer complaints and maintain a high Customer Service Index (CSI) rating
- Ensure repair work is done right the first time and completed on time. Reduce comebacks by coaching/supporting technicians to practice good workmanship
- Inspect orders for proper completion and pricing accuracy
- Assist in the planning of departmental goals and objectives
- Motivate employees to reach and exceed goals and take an active role within the department
- Ensure that department receivables are current and that warranty is promptly closed and managed
- Assist in the selection process of finding top talent
- Ensure training for all employees and encourage technicians to keep their skills up-to-date through technical training offered by manufacturers
- Keep up-to-date with manufacturer warranty and policy procedures
- Work closely with the Customer Care Center on booking appointments
- Monitor employee performance, set goals and be of support to employees’ growth
- Lead by example by following and implementing policies
- Competitive Compensation Package
- Paid Personal Days
- Well-established health & safety program
- A comprehensive medical benefits plan
- A Pension Plan with matching contributions
- A fun and engaging work environment
- Plenty of opportunities to learn, grow and take on new challenges
- Incredible in-house and factory training

We are looking for someone who is/has:

- Previous management and leadership experience
- Previous experience in the automotive service environment
- Excellent communication skills, motivation, and coaching
- Enthusiastic, highly motivated, and goal-driven
- People-oriented personality, self-motived, and a determined individual with outstanding customer service
- Adaptable and able to grab opportunities as they present themselves
- Strong computer skills
- Valid Driver’s License and Acceptable driving record

So, are you ready to become a part of something awesome?

  • Rehabilitation Assistant

    1 week ago

    Middleton, Canada Nova Scotia Health Authority Full time

    **Req ID**:151188** **Company: Nova Scotia Health** **Location**:Western** **Zone, **Soldiers Memorial Hospital** **Department**:OPWZ Rehab Physiotherapy SMH** **Type of Employment**:Temporary** **Hourly FT short-assignment** **(**100%** **FTE) x **1** **position(s)** **Status: CUPE** **Healthcare** Position** **Posting Closing Date**:2-Mar-23** Nova Scotia...

  • Nursing Services Manager

    2 weeks ago

    Middleton, Nova Scotia, Canada GEM Health Care Group Full time

    DiscoverThe OpportunityJoin the GEM FamilyAt GEM Health Care Group, we foster an inclusive and welcoming work environment where our team members are valued and supported. We offer competitive benefits, a generous vacation plan, and abundant learning opportunities. Our mission is to provide the best care, service, and quality of life for our residents in a...

  • Service Assistant

    2 weeks ago

    Middleton, Canada Bruce Automotive Group Full time

    Bruce GM in Middleton is looking for a Service Assistant - Summer Student to join our team! This is a great opportunity for a student who is enrolled in post-secondary education with great customer service and is eager to learn about the Automotive Industry. This position is pending Canada Summer Jobs funding. **About us**: Bruce Auto Group comes from a...

  • Manager Health Services

    1 week ago

    Middleton, Canada Nova Scotia Health Authority Full time

    **Req ID**:189404** **Location**:Western** Zone, **Soldiers Memorial Hospital** **Department**:Long Term Care Veterans Unit, Transitional Care and Alternate Level of Care** **Type of Employment**:Permanent** **Hourly FT** (**100%**) x **1** **Management/Non Union** P**osition** **Posting Closing Date**:22-Oct-24** Nova Scotia Health is the largest provider...

  • Financial Services Manager

    2 weeks ago

    Middleton, Canada Bruce Ford Full time

    Bruce Ford is looking for a self-motivated Financial Services Manager who has a passion for going above and beyond for their customers! By joining the team at Ford, you'll be eligible for paid personal days off, industry training and progressive career advancement opportunities! **The Opportunity**: As an essential member of the Sales Team, you will be...

  • Supervisor- Facilities Support Services

    2 weeks ago

    Middleton, Canada Nova Scotia Health Authority Full time

    **Req ID**:176946** **Company: Nova Scotia Health** **Location**:Western** Zone, **Soldiers Memorial Hospital** **Department**:FMS Facility Support Services AVH** **Type of Employment**:Permanent** **Hourly FT** (**100%** FTE) x **1** position(s)** **Status**:Management/Non Union** P**osition** **Posting Closing Date**:3-Apr-24** Nova Scotia Health is the...

  • Environmental Services Worker

    17 hours ago

    Middleton, Canada Nova Scotia Health Authority Full time

    **Req ID**:204691** **Location**:Western** Zone,**Soldiers Memorial Hospital** **Department**:FMS Environmental Services SMH** **Type of Employment**:Permanent**Hourly PT** (**50%**) x**1** **CUPE** **Support** Position** **Posting Closing Date**:1-Aug-25** Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized...

  • Administrative Assistant

    2 weeks ago

    Middleton, Canada Bruce Automotive Group Full time

    Are you an organized and detail-oriented individual with exceptional administrative skills? Do you thrive in a fast-paced environment and enjoy supporting a team? If so, we have an exciting opportunity for you to join our team as an Administrative Assistant at Bruce Collision! **The Opportunity**: As the Administrative Assistant, you will be the primary...

  • Porter - Porter Services

    2 weeks ago

    Middleton, Canada Nova Scotia Health Authority Full time

    **Req ID**:204705** **Location**:Western** Zone,**Soldiers Memorial Hospital** **Department**:FMS PORTERING-SMH** **Type of Employment**:Permanent**Hourly PT** (**40%**) x**1** **CUPE** **Support** Position** **Posting Closing Date**:24-Jun-25** Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also...

  • Environmental Services Worker

    3 days ago

    Middleton, Canada Nova Scotia Health Authority Full time

    **Req ID**:189753** **Location**:Western** Zone, **Soldiers Memorial Hospital** **Department**:Facilities Management Services - Environmental Services** **Type of Employment**:Casual** **Casual Relief** (**3%**) x **3** **Support** P**osition** **Posting Closing Date**:25-Oct-24** Nova Scotia Health is the largest provider of health services in Nova Scotia,...