Customer Services Administrator
2 weeks ago
**About Us** Steele’s Transportation Group (Steele’s) specializes in providing scheduled LTL Freight in Alberta and local pick up and delivery from our terminal hubs located in Calgary and Edmonton. Steele’s has a strong reputation for our service which we have been building since 1957 when the company was founded by Eric and Kathleen Steele. Dennis Steele, who joined the family business in 1987 leads and operates Steele’s as a business partnership under FMi Logistics Group Inc. Steele’s is an asset-based business which utilizes a fleet of dedicated equipment which are company owned assets and owner-operator owned equipment working as sub-contractors along with carrier partners to provide safe, timely and competitive freight delivery services throughout Alberta. Our main area of service occurs in the busy corridor between Calgary - Red Deer - Edmonton and we do have staff and / or drivers based in each one of these major cities. **Job Title: Customer Services Administrator** **Job Summary**: CSA’s support our customers by identifying what and when they need their assets shipped and then recommending the service we can offer, providing quotes for service and getting orders booked for dispatch thru to billing for our service. CSA’s may be assigned specific customer accounts which are typically our higher profile customers with larger volumes of transactions or specific requirements. Also, to provide updates and communicate information during transit and post delivery. As well as to create invoices capturing all revenue and to calculate driver bills. **Responsibilities**: - Booking orders and creating quotes as per customer request. - Supporting customers, giving quotes, booking orders, and providing eta. - Accepting new orders/tenders. Spot quotes. **2. Billing for service; SOP’s updating; Driver bills** - Billing customers for our service per their agreed rates and calculating driver bills. - Monitoring the Admin shared inbox - Create and update customer SOP’s. - Document management and filing. - Accepting and contributing to other tasks as related to position and skill. **3. Qualifications/Skills** - Detail oriented. - Can work under pressure and multi-tasking. - Team player. - Flexible and open to contributing as required. - Ability to problem-solve. - Excellent communication skills. - Excellent organizational and time management skills. - Computer literacy skills. - Typing minimum of 40/WPM **4. Education and Experience Requirements** - Minimum 2-3 years of CSR experience - Experience in freight management can be an asset. - Knowledge of commercial vehicles and trailers - Minimum of 1-2 years Office & billing experience. **Are You a Good Fit?** **Job Type** Full-time & Permanent **Schedule**: Ø 8-10-hour shift Ø Monday to Friday Ø In - Person **Benefits** Ø Company events Ø Comprehensive Health and Dental care Ø Disability insurance Ø Employee assistance program Ø Extended health care Ø Life insurance Ø On-site parking Ø Personal Paid time off Ø Paid Sick Leave Ø Paid Study Leave Ø Tuition reimbursement **Ability to commute/relocate.** Ø CALGARY, AB: Reliably commute or plan to relocate before starting work (required). **Experience**: 2-3 Years
-
Customer Service/billing Administrator
2 weeks ago
Calgary, Canada FIN-WALL SITE SERVICES LTD Full time**Customer Service/Billing Administrator** FIN-WALL SITE SERVICES LTD - Calgary, AB $41,600 per annum **Billing Administrator/Customer Service** Fin-Wall Site Services Ltd. is currently recruiting for a full-time Billing Administrator/Customer Service in our Calgary office with the following skills and experience: SKILLS & EXPERIENCE: - Billing...
-
Customer Service Administrator
3 days ago
Calgary, Canada ColdFront Ltd. Full time**Position: Customer Service Administrator** **Location: Calgary, AB** **Full/Part Time: Full Time** **Status: Permanent Position** **Work Schedule: Monday to Friday** - **Who is ColdFront?**_ For over 50 years, **ColdFront** has been at the leading edge of climate control products and service to the transportation industry. We proudly provides our...
-
Customer Service Administrator
1 week ago
Calgary, Canada Equation Staffing Solutions. Full timeOur client is seeking an enthusiastic and motivated Customer Service Administrator to join their team in a full-time capacity. Do you enjoy supporting your customers, providing product and service information, resolving issues as they arise? Do you have a knack for conflict resolutions, bringing a calm demeanor to potentially emotionally charged situations?...
-
Customer Service Administrator
6 days ago
Calgary, Canada Mount Royal University Full time**Job Description**: **About the Department of Parking and Transportation Services**: Parking & Transportation Services at Mount Royal University are designed to provide students, faculty, staff, and visitors with adequate, accessible and well-maintained parking facilities. To preserve the beauty of our campus and its environment, carpooling, cycling and...
-
Customer Service and Administrative Support
4 days ago
Calgary, Canada Taplabs Corp. Full timeTapLabs is an innovative mobile health business delivering professional laboratory test services to a wide range of patients, medical clinics and corporate partners in Calgary, Alberta. TapLabs provides on-site collection of routine lab tests and private diagnostic tests to patients in the comfort of their home or office. We are seeking a personable,...
-
Customer Service Administrator Part-time
2 weeks ago
Calgary, Canada Globedex Financial Corp. Full timeAre you looking for a part time role working 3 days a week as part of a small friendly office admin team? If so we have a unique opportunity for an experienced customer service administrator. As well as the basic salary you will have: - A working week of Monday - Wednesday 8am-5pm - but with some flexibility on start/finish times. - Holiday pay and...
-
Calgary, Canada Summer FC - Learn to Play Soccer Full timeJob Title: Administrative Assistant / Customer Service Company: Summer FC – Provider of children's soccer programs, delivering fun, skill-enhancing experiences that inspire young players nationwide. Employment Type: Full-Time, Year-Round Salary: $45,700 per year Job Overview We are seeking a highly organised and reliable Administrative Assistant to ensure...
-
Customer Service Representative
2 weeks ago
Calgary, Canada X-TREME Packaging Services Full time**Job Summary** We are seeking a Customer Service Representative to join the X-TREME team. The **Customer Service Representative (CSR) **plays a key role in managing and improving customer satisfaction by providing effective customer service and supporting various operational functions. Reporting to the Customer Service Representative (CSR) Lead, this...
-
Customer Service
1 week ago
Calgary, Canada YYC FREIGHT SERVICES Full timeCustomer Service & Billing Agent YYC Freight Services is a well-established Calgary based company offering warehousing, ground handling and transportation services to the freight forwarding community, direct shippers, and the aviation industry. Located at the Calgary International Airport with direct access to tarmac (air side), we are perfectly situated to...
-
Customer Service/administration
3 days ago
Calgary, Canada Assist Health Supplies Full timeJob Posting: Customer Service Representative/Inside Sales Support Location: Assist Health Supplies, 627 Manitou Road SE, Calgary, Alberta Hours: Monday-Friday, 8:30 AM - 5:00 PM. Occasional weekend shifts may be required. Assist Health Supplies is seeking a dynamic and customer-focused Customer Service Representative/Inside Sales Support professional to...
