Building Operator/repair

**Title Building Operator/ Repair & Maintenance Representative**

**Department: Commercial**

**Reports to: General Manager of Property Services**

**General Description**:
Building Operator/ Repair & Maintenance Representative is responsible to ensure buildings are well

maintained and in good working order by managing HVAC, maintenance, tenant service and

support, and all repairs listed below.

**Primary Responsibilities**:

- Work with the team to provide overall support to base building and tenants services for the

Commercial Portfolio
- Perform general cleaning, snow removal where services are not met or performed by

contracted vendor, trade, GC.
- As required, plaster, drywall, paint, plumbing, electrical and carpentry:

- Drywall repair and installation - preparing walls.
- Replace and repair ceilings / tiles / T-bar.
- Repair floors / stairs
- Patching and painting where required
- Repair and installation of doors / entry frames
- Light demolition work
- Attending to plumbing concerns / minor plumbing repairs
- Addressing minor electrical - installation of light fixtures, duplex outlets, light switches
- Oversee and supervise contractors in the building for contracted and non contracted work
- Responsible for accessing MRI Angus, addressing, and closing out work orders including

timely resolution.
- Operational & Technical troubleshooting as necessary
- Collection of rents and drop off tenant notices/letters as required.
- Responsive, anticipating tenant needs and respond in agreed timeframes to create positive

tenant experience.
- Communicate with Head Office & Leasing, helping to onboard and offboard of tenants

(move-in), address day to day needs, including keys, elevator/freight access, signage, and

interior space requirements (blub changes)
- Participate in regular interior and exterior round check to the building, common areas

(washrooms, parking), exit/entry points for security, and recommend building improvements.
- Perform regular inspection/maintenance duties, including filter replacement, on building

equipment (including pumps, fans, boilers, chillers, and motors) as part of a comprehensive

preventative maintenance program.
- Update administrative paperwork including building reports card, equipment/inspection tags
- Participate in completing and updating annual building operation and construction manuals
- Daily monitoring of Fire Safety systems to ensure equipment is fully functional.
- Monthly testing and maintenance of Fire Life Safety systems within scope of the Fire Code
- Assist insurance general contractor with annual fire safety verifications and testing
- Assume/initiate corrective action for operational problems, including thinking out of the box
- Recognize and acknowledge this role is a 24/7 on call, that may require responding to

afterhours building issues and emergencies from time to time
- Assist at other locations in the Commercial Portfolio within the company as requested
- Participate as a team, set up and take down Tenant appreciation events; BBQ, Holiday,

building operator lunch and learns and Company events, as required
- Perform other duties as assigned

**Required Skills and Qualifications**:

- Team Focused
- Safety first and “can-do” attitude
- Must have a valid Canadian driver’s license.
- Post Secondary, College or Trade School diploma an asset
- Building operator experience an asset
- The ability to perform basic repairs in walls, ceilings, floors, stairs, doors, and light demolitions
- Basic understanding and the ability to triage perform minor electrical, plumbing, and mechanical systems repairs
- Knowledge of building codes and safety standards as set forth by the provincial and federal governments.
- Knowledge of Microsoft Office - outlook and word
- Must have
- Strong problem-solving skills.
- Excellent good communication and interpersonal skills
- Good command of the English Language
- Excellent customer service skills.
- Detail oriented and have good scheduling skills.
- Proficient and knowledgeable with using tools associated with the job