Facilities Attendant

Job Description
- Current work authorization for Canada is required for all openings._
- You will be working 100% in office schedule as part of Fidelity’s dynamic working arrangement._

Who We Are

At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.

Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and expertly.

What You Will Do

This role works in partnership with the facilities team and reception coordinator. The incumbent will assist and, in some cases, own in the day to day running of various facilities activities, including handling work orders, meeting event coordination (including setup and teardown), handling café and lunch spaces through restocking and distributing supplies. In addition, this role will provide reception coverage. The incumbent is a self-starter, they can prioritize the work and ensure work is performed, while maintaining delivering a high customer service experience to internal and external customers.

Key Responsibilities- Assist with addressing client concerns/issues using the work order system- Backup for Team Members - Facilities Coordinator- Lunch hour reception coverage- Work with landlord and other internal stakeholders to coordinate building services and enforce to building rules and regulations- Meeting event coordination and café cleanup- Stock and distribute supplies inventory as required- Furniture setup for meetings and external events/basic furniture & equipment installation

What We’re Looking For:
- Secondary school graduation or equivalent work experience

What You Will Bring:
- Team player- Proven customer service skills- Comfortable with technology- Ability to be proactive- Comfortable with escalation- Ability to organize time and prioritize work- Excellent verbal communication skills- Ability to work well under pressure- Ability to lift 50lbs without any assistance

Nice to have- Reception experience- Previous job or volunteer experience as a day porter or similar facilities role

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.


No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.

Why Work at Fidelity?

We are proud to be recipients of the following:
Awards
- Canada’s Top 100 Employers (5th consecutive year) 2021
- Greater Toronto’s Top Employers (9th consecutive year) 2021
- Canada’s Top Family Friendly Employer (4th consecutive year) 2021
- Imagine Canada, Caring Company
- Canada’s Top Employer For Young People 2021
- National HR Awards - Best Corporate Social Responsibility Program Award, Venngo Healthy Workplaces Award
- Workplace Benefits Awards - Health and Wellness Program
- Canadian Compassionate Companies Award

Designations
- A Canadian Compassionate Company
- An Imagine Canada Caring Company