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Support Services Manager

3 weeks ago

Burnaby, Canada CareCorp Seniors Services Full time

**Location**: Burnaby (2 days per week) Port Coquitlam (3 days per week)
**Position Details**:Full-Time
**Schedule**:Monday - Friday (0700-1500) Hours can be altered slightly if needed
**Salary**: Starting at $35.00 - $37.00 per hour based on experience

**About Us**:CareCorp Seniors Services are a trusted company who provide superior healthcare and support services to long-term care and assisted living facilities across British Columbia. We are dedicated to providing high-quality care to our residents in a compassionate and supportive environment. We values teamwork, professionalism, and excellence in service. We are seeking a dynamic Support Services Manager to lead our support services team and enhance the overall quality of life for our residents.

**Position Overview**:
The Support Services Manager will oversee the daily operations of support services within our long-term care home. This role involves managing staff, ensuring compliance with regulations, and coordinating services that enhance resident care and facility efficiency.

**Responsibilities**:

- Supervise and lead the support services team, including cooks, dietary, housekeeping and laundry staff.
- Ensure compliance with health and safety regulations and facility policies.
- Develop and implement policies and procedures to improve service delivery and resident satisfaction.
- Manage budgets and resources for support services, ensuring cost-effective operations.
- Collaborate with nursing and care teams to ensure a holistic approach to resident care.
- Monitor performance metrics and implement improvements as needed.
- Conduct training and development programs for support services staff.
- Foster a positive and collaborative work environment that encourages teamwork and excellence.

**Qualifications**:

- Certified member of the Canadian Society of Nutrition Management.
- Previous experience in a management role within food service, healthcare or long-term care setting.
- Strong leadership and organizational skills.
- Excellent communication and interpersonal skills.
- Knowledge of regulatory requirements and best practices in long-term care.
- Ability to work effectively in a team-oriented environment.

**Benefits**:

- Competitive salary and benefits package.
- Comprehensive health, dental, and vision insurance.
- Paid time off and holiday pay.

**Job Types**: Full-time, Permanent

Pay: $35.00-$37.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

Application question(s):

- Are you a certified member of the Canadian Society of Nutrition Management (CSNM)?
- How many years of long-term (or similar) experience do you have?
- How many years of managerial experience do you have?
- Are you comfortable with a 0700-1500 schedule or what alternative hours work for you?
- Are you comfortable overseeing TWO of our care homes as a support services manager and can you reliably commute to Burnaby and Port Coquitlam for your shifts?

Work Location: In person