Junior Cloud and Systems Administrator

EHN Canada is the nation’s largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for Canadians. We are committed to both caring for our patients and supporting their loved ones. With over 100 years of collective experience, our inpatient, outpatient, and online programs are offered across the country, providing essential compassionate care to patients wherever they are. EHN Canada prides themselves on providing both excellent and accessible care to_ all_ Canadians.

If you are looking for a challenging and rewarding career, come join us

**JUNIOR CLOUD & SYSTEMS ADMINISTRATOR**

**JOB DESCRIPTION**

In this role, you will be responsible for supporting senior administrators and working collaboratively across each of our locations. You will assist in configuring, deploying, and supporting our organization's core tools and systems with a focus on efficiency within our secure SaaS environment. You will be a member of the Technology team which is flexible in supporting a growing, diverse group of clinicians, administrators, and business users. This role means to make a difference: you will be part of a team that maintains the backbone of a rapidly growing organization. Having a mindset that focuses on cybersecurity, agility and scale for aggressive growth is a must-have.

**Job Function and Duties**:

- Assist in implementing and upgrading new and existing systems and services
- Support in maintaining the security of our cloud environments, including Teams, SharePoint, Intune, and Azure AD
- Stay up to date on industry and job-related trends and best practicesDesign and develop automation/orchestration tools to enable efficient deployment and management of our cloud platforms
- Work with internal and external clients to investigate and resolve complex issues related to production level systems in a timely manner
- Participate in cloud deployment, migrations, and management

**Requirements**:

- Experience supporting a corporate, multi-site, technology-based environment
- Experience supporting and configuring Office 365
- Experience with Windows and Mac workstation installation and configuration
- Experience configurating Sharepoint
- Experience configuring and troubleshooting network switches, firewalls, and wireless access points
- Working knowledge of cloud phone systems and phone related technologies
- Experience working with Intune and Azure AD
- Proven experience working with the TCP/IP stack and related services
- Experience with administering corporate wired and wireless infrastructure
- Experience with ticketing systems
- Excellent interpersonal, communication and customer service skills

**Employee Benefits and Perks**:
Comprehensive benefits package, including a yearly allowance of $1,500 for mental health and addiction services, as well as $500 per service for various paramedical services, such as massage and physiotherapy
- 24/7 Employee Assistance Program through LifeWorks
- Competitive paid time off policies, including a paid day off on your birthday
- Access to in-house fitness facilities where applicable or discounted external gym memberships
- Remote or hybrid work models for eligible employees
- Perks and discounts with Perkopolis - entertainment, home/auto/pet insurance
- Personal and professional development through our Education Support Assistance program
- Nationwide presence allows for supportive relocation opportunities
- Defined Benefit pension through CAAT with up to a 4% employer contribution
- Maternity and parental leave top-up
- Access to discounts at Kids & Co. Daycare

EHN Canada is an employment equity employer. If you should require accommodation during the interview process, please contact Human Resources.

INDMP