Unit Clerk Ii
2 weeks ago
Overview
Acts as part of an interdisciplinary team, facilitating patient flow through the Hemodialysis Unit. This involves booking appointments, registration, file management, orientation of the patient/family to the unit, data collection and procurement of supplies.
Education
- Grade 12 or equivalent, post-secondary education preferred.
- Extensive knowledge of medical terminology preferred.
- Public Relations/customer service training preferred.
- Successful completion of Cerner training.
**Qualifications**:
- Demonstrated ability to work independently or as part of an interdisciplinary team in an extremely fast paced environment.
- Ability to multi-task and proven organizational skills.
- Proven innovation in problem solving skills and critical thinking.
- Excellent organizational skills.
- Excellent communication skills, both written and verbal, when dealing with co-workers, other disciplines, other departments, patients/families, family physicians, and external agencies.
- Demonstrated interpersonal and conflict resolution skills.
- Demonstrated ability to understand and follow written and verbal instructions.
- Demonstrated ability to be receptive to instruction/direction and changes.
- Professional telephone etiquette is mandatory.
- Expert with Plexxus SAP-SRM requisitioning and troubleshooting.
- Demonstrated knowledge of procedures, terminology and equipment related to hemodialysis.
- Demonstrated ability to work closely with patients, to provide family centered care.
- Good work and attendance record required.
- All employees of Toronto East Health network - Michael Garron Hospital (MGH) [formerly Toronto East General Hospital (TEGH)] agree to work within the legislated practices of the Occupational Health and Safety Act of Ontario.
- All employees of MGH are responsible to contribute to a transparent culture of patient and staff safetyby adhering to and abiding by patient and staff safety policies and procedures set by MGH.
- All employees are accountable for protecting the psychological health and safety of themselves and their co-workers through adherence to Toronto East Health network's policies and practices.
Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption pursuant to the Ontario Human Rights Code.
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