Manager-mental Health

Job Title: Manager-Mental Health & Addiction Programs

Job Posting#M-MHA-31/2024-25

Date Posted: December 31, 2024

Reports to: Chief Executive Officer

Position Type: Full-time

Date Closed: Open till filled

**About Organization**:
Punjabi Community Health Services (PCHS) is a pioneer community-based, not-for-profit charitable organization. For 34 years, PCHS has been fulfilling the needs of diverse populations by providing services in addictions, mental health, geriatrics, health promotion, domestic violence, parenting, settlement, and services for women, children, and youth. PCHS has several research studies to its credit and is recognized as an innovative organization for community development, as well as its Integrated Holistic Service Delivery Model. PCHS is accredited. PCHS is a 2SLGBTQ-sensitive organization.

**Why Work at PCHS**:

- 3 weeks’ paid Vacation to start; 4 and 5 weeks after 3 and 4 years of continuous service.
- 7 days’ paid Personal Time on pro-rated basis
- Comprehensive Benefits package (special benefits for gym memberships and winter tires)
- Employee Assistance and Family Assistance Plan
- Various employer-paid training programs and professional development opportunities
- Develop and network through robust community and partner events
- Mileage reimbursement as applicable
- Free on-site parking
- Hybrid work model (contingent on role, service needs)

**About Position**:
**Qualifications and skills required**:

- Bachelor's degree in social work, Psychology, Health Administration, or a related field.
- Minimum of 5 years of experience in mental health and addiction program management or a related leadership role.
- Demonstrated understanding of culturally responsive care, particularly within the South Asian community.
- Proven ability to lead and motivate multidisciplinary teams.
- Strong knowledge of relevant legislation, policies, and best practices in mental health and addiction services.
- Exceptional communication, organizational, and analytical skills.
- The ability to work with stakeholders of diverse cultural and social backgrounds is necessary
- Ability to work collaboratively and in partnership with other agencies in the community.
- Consistent commitment to professional development and capacity-building.
- Demonstrated ability to use computer programs
- Strong interpersonal skills, with the ability to work independently and within teams.
- Ability to communicate effectively (written and verbal), including presentation skills.
- Familiarity with Cloud technology and SharePoint will be an asset.

**Requirements**:

- Knowledge of Punjabi, Hindi and Urdu languages is required
- Must possess a valid Ontario Driver's License, have regular access to a reliable vehicle and provide proof of adequate vehicle insurance
- A satisfactory current Vulnerable Sector Screening (Criminal Record Check) report
- Current CPR and First-Aid certification
- Vaccines (COVID-19 and others) are encouraged

**Key Responsibilities**:

- Provide strategic leadership and oversight for MHA programs, ensuring high-quality service delivery.
- Identify and implement innovative practices to enhance program outcomes and client satisfaction.
- Develop and maintain program policies, procedures, and operational guidelines in line with organizational goals and funder requirements.
- Supervise, mentor, and support a multidisciplinary team of clinicians, case managers, and peer support staff.
- Foster a collaborative and inclusive work environment to drive professional growth and team cohesion.
- Conduct performance evaluations and facilitate ongoing training opportunities.
- Collaborate with clients, families, and stakeholders to tailor services that empower individuals on their journey to recovery.
- Monitor program performance through data collection and analysis.
- Prepare and submit reports to funders and internal stakeholders, ensuring compliance with funding agreements and regulatory standards.
- Build and maintain strong relationships with community organizations, health service providers, and funders.
- Represent PCHS in external meetings, conferences, and networking events to promote MHA programs and partnerships.
- Fulfill additional responsibilities as assigned.

Hours: Full time, 37.5 hours
(Some evenings and weekends work is required)

**Salary**: $70,000- $75,000

Position to commence: January 2024

PCHS offers an attractive and rewarding work environment. We appreciate all applicants' interest, but only those under consideration will be contacted for an interview.

Pay: $70,000.00-$75,000.00 per year

**Benefits**:

- Dental care
- Employee assistance program
- On-site parking
- Vision care
- Wellness program

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Brampton, ON L6R 0Y7