Junior Clinical Research Professional/clinical

**Junior Clinical Research Professional/Clinical Research Coordinator**:
**Primary Purpose**: This is a hybrid role consisting of two intertwined portfolios. The Junior Clinical Research Professional (JCRP) portfolio provides administrative support for clinical research trials administered by the Clinical Trials Support Unit (CTSU). The Clinical Research Coordinator portfolio provides assistance to the Principal Investigator of the POPCORN study by managing and supporting all aspects of the clinical trial. The incumbent will work with the Principal Investigator of the POPCRON study as well as Clinical Research Professionals and unit leadership within the CTSU to assist, promote, and deliver support focused on providing excellent customer service and outstanding administration in relation to clinical trials.

**Nature of Work**: Reporting to the Director of Research, this position is responsible for assisting in providing excellent, proactive service to CTSU clients, clinical research professionals and the Vice Dean Research Team. The work requires a proactive approach in a complex, academic/research environment, and the ability to work and communicate effectively and cooperatively with a variety of stakeholders. The incumbent is expected to make recommendations to the portfolios and expected to carry out the determined course of actions. The incumbent maintains a high level of client service in an environment of competing deadlines and priorities and works collaboratively with other team members to assist in times of high volume.

**Accountabilities**:
**Junior Clinical Research Coordinator Portfolio (0.3 FTE)**:

- Work collaboratively with CTSU and OVDR Team members to support and achieve the goals and visions of the unit for productivity, profitability, and customer service.
- Assist with ensuring that contract, budget, regulatory, operational, and ethical approvals are in place prior to project initiation.
- Assists with study payment reconciliation to ensure all payments are received.
- Demonstrate a commitment to teamwork and positivity, along with an ability to create and nurture positive working relationships.
- Provide exceptional customer service in responding to and processing client (PI, Sponsor or Site) requests
- Maintain internal databases (EDGE CTMS) and filing systems
- Provide excellent research and administrative support to the CTSU and OVDR through undertaking of other assigned research projects and tasks as required.

**Clinical Research Coordinator (0.7 FTE)**:

- Acts as the primary contact and provides administrative and coordination support for research this includes:

- Establishes and maintains strong working relationships with participants, researchers, and other study personnel; Liaises between study sponsors, staff, investigators and the CTSU
- Ensures per protocol tasks are completed as per the schedule of assessments
- Maintains organization and proper documentation of research materials
- Ensures a safe environment for research participants and staff
- Demonstrate a commitment to teamwork and positivity, along with an ability to create and nurture positive working relationships.
- Provide coverage for other Clinical Research Coordinators assigned to other research studies as required.

**Qualifications**

**Education**: A Bachelors degree in Health sciences or related discipline is required. A combination of education and experience may be considered. Current certification with the Association of Clinical Research Professionals (ACRP) or the Society of Clinical Research Associates (SOCRA) would be considered an asset.

Knowledge of applicable laws and regulations governing clinical studies, including the Canada Food and Drug Regulations, Tri-Council Policy Statement, Good Clinical Practice (GCP) guideline and other relevant ethical, medical, and scientific standards would be considered an asset.

**Experience**:A minimum of two years of experience in the field of clinical research is required. Experience working with investigator-initiated studies as well as industry-driven, Health Canada-regulated clinical trials is preferred.

**Skills**:Exceptional organizational skills with the proven ability to work on multiple projects with competing demands to meet deadlines; demonstrated aptitude for successfully working in a team oriented environment; demonstrated sound judgment, tact, discretion, and professional integrity; exemplary interpersonal and communication (verbal and written) skills; strong attention to detail; ability to work independently, take initiative and anticipate future needs, issues and events; proven problem-solving abilities; conflict management skills; ability to work within new software systems and evolving processes; experience with financial account management and a demonstrated knowledge of Microsoft Office Suite (Outlook, Word, Excel and PowerPoint), Sharepoint, and strong internet research skills.

**Department**: Clinical Trial Support Unit
**Status**: