Principal Education

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

**A Day in the Life**:
**MAIN PURPOSE OF JOB**

The Principal Training and Education Specialist is a customer-facing full-time position responsible for driving novel Education and Training programs for Medical/Academic Professionals, Sales and Marketing Associates on diagnostic, procedures, to increase technology and product adoption to improve patient outcomes. Internally the primary focus is the enhance and develop sales performance of the affiliate through implementation and execution of sales/marketing learning and development. There is also a strong focus to engage HCPs participating in Medtronic-sponsored programs in a robust educational dialogue regarding the Company’s product(s) & therapeutic areas of focus.

**MAIN JOB DUTIES/RESPONSIBILITIES (may include the following and other duties may be assigned)**:

- Plans, develops, and coordinates in-house product training programs for field support personnel and customers.
- Obtains information needed to prepare in-house training programs; prepares training materials; develops course content; determines methodology; and coordinates the development of training aids.
- Ensures training program(s) meets company and customer objectives.
- Maintains communication with customers to ensure effectiveness of training.
- May utilize trainers with technical expertise.
- Continuously revises lesson plans to meet new training requirements and to keep technical information up to date.
- Responsible for reporting complaints and Adverse Drug Reactions (ADR)

Formulates and executes training and education programs, including objective setting, curriculum and material development, instruction methodology and key success measurement indicators for:

- Sales Associates
- Marketing Associates
- HCPs
- Association partners
- Ensures training program(s) meets company and customer objectives.

**Internal**:

- Manage sales training function and efforts for the Business regions, to increase sales performance and enhance sales force competency
- Provides leadership and support to the Sales and Marketing team members with focus on current and future clinical initiatives to ensure an outstanding patient onboarding experience and successful product launches.
- Maintains communication with customers to ensure effectiveness of training o Manage sales training function and efforts for the Business regions to increase sales performance and enhance sales force competency.
- Obtains information needed to prepare training programs; Plan, develop, coordinate and monitor training programs; determines methodology; and execute training
- Maintains communication with customers to ensure effectiveness of training

**External**:

- Collaborates with internal partners as required for programs, projects or individual situations, including Clinical Research, Marketing, Legal, Regulatory, Sales, etc.
- Continues HCP contact to ensure ongoing needs are understood and that team and program development are aligned with those needs.
- Creates, reviews and updates standard operating procedures and work instructions as required.
- Adhere to education and training compliance and monitoring processes and standards.

**CAREER STREAM**:Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering and overseeing the projects - from design to implementation - while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education

**DIFFERENTIATING FACTORS**:
**Autonomy**: Recognized expert, managing large projects or processes. Exercises considerable latitude in determining deliverables of assignments, with limited oversight from manager. Coaches, reviews and delegates work to lower level specialists.

**Organizational Impact**: Contributes to defining the direction for new products, processes, standards, or operational plans based on business strategy with a significant impact on work group results. May manage large projects or processes that span outside of immediate job area.

**Innovation and Complexity**: Problems and issues faced are difficult, moderately complex and undefined, and require detailed information gathering, analysis and investigation. Develops solutions to moderately complex problems, and/or makes moderate to significant improvements of processes, systems or products independently to enhance performance of job area. Implements solutions to problems.

**Communication and Influence**: Represents organization as a primary contact for specific