Configuration Technician

Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you’re someone with integrity, commitment, and a strong drive to deliver great products, we’d love to hear from you.

The Configuration Technician will be responsible for assembling components into finished assemblies and prepare for shipping, according to customer requirements.

**Who you report to**: Manager, Production

**What we offer**:
Ross offers competitive salaries and comprehensive health plans, as well as several perks to help you perform at your best.
Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, employee share ownership program, professional development support and a ton of fun social activities and events
Best of all, you will be part of the Ross Video team, and we’ve got a pretty energizing environment here.

**What the job is all about**:

- Configuring systems to meet sales order criteria which involves picking finished goods hardware from stock to populate and align into frame chassis or systems for software loads, licensing and testing according to customer requirements
- Interpret customer configuration documentation, DWI’s or Sales Order notes to meet these requirements and using these documents to verify configuration
- Create data records which associate product serial numbers to the Sales Order
- As required, perform production configuration, system level debug for hardware or system errors
- Perform light level assembly, interconnect, and fasten assemblies
- Adhere to Ross Video Health and Safety policies

**Who you are**:

- Must have computer proficiency with Microsoft Office and core business-use tools.
- Ability to work rotational schedule
- Ability to lift 50 lbs (large panels)
- Good organizational skills
- High initiative and ability to work as a member of a team or independently
- Ability to work in a fast-paced environment
- Mechanical aptitude

**Bonus points if you have the following**:

- Experience in a manufacturing or shipping environment

LI-AS2

Equity, Diversity & Inclusion
At Ross, we embrace diversity, and we want you to bring your authentic self to work. We are committed to building a team that includes a variety of backgrounds, perspectives, and skills. Inclusivity drives innovation and creativity, and that’s something we’re passionate about at Ross We believe everyone should be able to enjoy a rewarding career at Ross, regardless of race, colour, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. If a disability means that you need any additional support during the recruitment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.

Mandatory Covid-19 Vaccination Policy
At Ross, we put the health and safety of our employees and their families first. It is our responsibility to provide a safe work environment, and as such, we strongly encourage all employees globally to get vaccinated against Covid-19. As a global company, we understand that policies and legislations may vary from country to country. In certain jurisdictions, Ross has implemented a Mandatory Covid-19 Vaccine Policy for all employees and proof of vaccination may be required during the hiring process. If you have any questions or concerns regarding this policy, please reach out to the Talent Acquisition team.