Terminal Value Centre Operations Manager

Job Title

Terminal Value Centre Operations Manager

Who are we?

Founded in 1924, Irving Oil is a family-owned international refining and marketing company with a history of long-term partnerships and relationships. With operations throughout Eastern Canada, New England and Ireland we focus on delivering quality products and exceptional service to our customers and our communities. Every day, we strive to put our good energy in action to bring families together, support the environment and local wildlife, and to create learning opportunities that empower the next generation.

Here's what you can expect from us:
When you're a part of our team, you'll see how we bring good energy to all that we do. At Irving Oil, we strive for a work environment where each of us feels we belong, can bring our whole selves to work, and where we treat our fellow employees with kindness and respect. Together, we will support our corporate strategy, high standards and the communities where we live and work. Our collaborative approach, safety-first culture and commitment to building resilient teams helps reinforce our internal brand position where People Matter. That's why we're dedicated to investing in our employees’ potential, so that they can reach their career goals.

**Job Description**:
What you can expect in a typical day

As a The Terminal Value Centre (TVC) Operations Manager, you will be an integral part of our Terminal Supply team. The Terminal Value Centre (TVC) Operations Manager is responsible to lead, coach, and mentor a team of supply chain specialists in the reliable, efficient, and cost-effective accomplishment of their day-to-day activities of executing the supply fulfillment process and successful daily inventory management. They develop and implement strategies aimed at improving productivity and operational effectiveness of TVC’s processes and have the ability to make difficult decisions to support strategy and 45-day operation plans. The TVC Operations Manager role also focuses on 12-18 month strategic planning and identifies how they can best support the business to best optimize results.

What we offer:
- Competitive salary, bonus, and pension plan- Flexible benefits, including a Health Spending Account- Hybrid Work Opportunity - flexible work model that supports a blend of in-office and remote- Wellness support, including annual wellness allowance and paid personal care days- Paid vacation and vacation purchasing- Personal and professional development opportunities- Named one of Canada’s Top 100 Employers for six consecutive years

Your roles and responsibilities:
- Day-to-day coaching, support and performance management of Supply Chain Specialists. Provide leadership to direct reports and employees to ensure alignment, focusing on productivity, employee satisfaction, change and continuous improvement initiatives to achieve business priorities.- Provide clear direction by establishing and regularly communicating performance expectations and hold individuals accountable for their commitments, job performance and behaviors by regularly providing timely, specific, and constructive feedback. Celebrates successes and acknowledges lessons learned in such a way that they motivate an even higher level of commitment and performance.- Anticipate supply chain variances supporting day-to-day operations with specialists. Identify and analysis variances between the demand and supply plans and provide recommendations to minimize the impact of such variances on the supply chain.- Collaborate across the supply chain to recommend appropriate action plans to minimize the impact of such variances on the supply chain and our customers.- Lead, attend and participate in a variety of supply chain meetings, including: Daily Inventory Meeting, Weekly Refinery Meeting, Biweekly Supply Chain review meeting.- Delegate action items from meetings to team members to ensure completion of tasks.- Budget and approve invoices for a variety of operational expenses- Drive continuous improvement of supply fulfillment by effectively analyzing situations and resolving interruptions in a cost-effective manner.- Use performance measurements and critical thinking to perform root cause analysis and take actions to improve supply chain processes- Drive best-in-class supply and customer service levels- Communicate effectively with Senior Manager to understand customer requirements, supply plan, risk and mitigations- Work with Senior Manager and supply chain specialists to collaborate with various internal stakeholders including but not limited to Traders, Contract Managers, Refinery production and Marine Operations resolve gaps & challenges in supply chain- Analyze, report and be measure on specific KPIs - Product Availability, Finished Product Inventory, influences Shipping Cost per Bbls- Collaborate with Production Planning, Traders, Terminal Operations, etc. to provide input into 12-18 month strategic planning and identify how best to suppo