Pedestrian Door Technician

Creative Door Services, North America’s largest overhead door dealer, operates nine branches across Western Canada and we have over 50 years of experience in the residential and commercial overhead door industry. We provide access solutions by servicing and installing a variety of overhead doors and driveway gate systems, operators and associated controls.

**Role**:
We have an immediate opening for a **Pedestrian Door Technician** located in the **Calgary **branch. Reporting to the Field Operations Supervisor, the Technician will service and install pedestrian doors for commercial clients. This role is a permanent, full time position.

**Responsibilities**:

- Diagnose problems, provide solutions, and carry out required work on pedestrian doors
- Regularly coordinate with the service scheduler on problem solving and required parts
- Provide estimates for how many person-hours are required for a service call, and the cost to fix versus replace doors
- Contributing to business development of the branch by actively seeking new customers and building relationships with current customers
- Interface with customers while acting as an ambassador of Creative Door Services
- Always maintain a safe and clean work site
- Other duties, as assigned

**Skills**:

- Solid working knowledge of the various pedestrian door types i.e. hollow metal, wood, glass aluminum
- Solid working knowledge of press steel frames, knock-down frames, wood and aluminum frames
- Business savvy with a customer service focus
- Strong work ethic, team player and positive attitude
- Good communication and problem-solving skills
- Strong safety mindset
- Previous experience with door automation required including swing, sliding and revolving doors

**Qualifications**:

- AAADM Certification preferred
- Able to install and adjust hinges (mechanical/electrified) to properly fit the door in the opening
- Able to install various types of door hardware i.e. closers, locksets (mechanical/electrified), deadbolts, thresholds, weather stripping, exit devices, magnetic lock, door sweeps
- Capable of installing automatic barrier free operators, sliding and revolving doors
- Service/install automated entrance systems including swing operators, sliding doors etc
- Possess valid Driver’s License and clean abstract
- Must be able to lift up to 75 pounds
- Must work outside in all different weather conditions, including cold and extreme heat. Lifting, pulling, climbing, standing, sitting, lying down, squatting and kneeling and managing equipment and tools required
- Must be able to successfully pass pre-employment screening requirements including drug, alcohol and health assessment

**We offer**:

- A positive work environment with competitive pay and an excellent benefit plan
- Encouragement and support for our Technicians and Installers in obtaining CDI Certification
- Comprehensive technical, safety and product training provided
- Stable, consistent work with an opportunity to build a long-term career with upward mobility
- Excellent Health and Dental benefits offered for full time employees
- COR Certified workplace
- Equal opportunity employer

**To Apply**:
Applications will be accepted until the position has been filled.

COMPANY: Creative Door

This position description in no way states or implies that these are the only core responsibilities to be performed by the employee occupying this position. Employees will be required to perform other job-related duties as assigned by their manager. All safety sensitive positions will require pre-employment screening.

**Salary**: $33.00-$44.00 per hour

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Calgary, AB T1Y 5E2: reliably commute or plan to relocate before starting work (required)