Full Time Inside Sales Representative

For over 40 years Annex Pro has been one of the most trusted suppliers of technology and services to the Media and Entertainment industry in Canada, with branches in Vancouver (HQ), Toronto, Montreal and a satellite office in Los Angeles. We're building a team of bright, passionate, inquisitive people who want to make a difference **About Our Customers** Our customers are involved with - Creating animation and visual effects for feature films and TV - Videogame development, immersive experiences, real-time cinematography - Video editorial, audio post-production and music recording - Digital media education, advertising/marketing, architectural rendering and a variety of others involing media production workflows **About Us** We’re a small, experienced owner-led team that values clarity, accountability, and smart use of modern tools. Our culture is casual but serious about results - we listen closely to customers, act with urgency, and operate transparently and ethically. We foster a respectful, positive work environment, welcome feedback, and offer real opportunities for growth. Annex Pro partners with Autodesk, Avid, Wacom, Apple, Adobe, Lenovo, Qumulo, Dell, HP, Blackmagic Design, EIZO and hundreds of others to supply market leading technology solutions and support to organizations with complex media production needs, while also operating multiple growing B2C eCommerce platforms. **Job Description: Full Time Inside Sales Representative (ISR)** We are looking for an Inside Sales Representative to support our Account Managers and help move opportunities forward efficiently and accurately. This role is ideal for someone who enjoys sales enablement, customer interaction, and proactively using AI and automation to reduce admin work and increase throughput. You will not be cold calling all day. You will be supporting real customers, real opportunities, and real revenue. **How We Use Automation** We are increasingly using automation and AI tools (eg ChatGPT, Copilot, HubSpot CRM, NetSuite) to reduce manual work. You should be comfortable using AI to: - Research accounts and products - Prepare quote drafts and comparisons You don’t need to be an “AI expert,” but you must be curious, practical, and willing to use modern tools daily. Key responsibilities include (but not limited to): - Support Account Managers with quotes, renewals, and follow-ups - Research customer accounts, products, and configurations - Draft professional customer communications - Maintain accurate CRM records - Assist with order processing and coordination - Support both B2B customers and occasional B2C inquiries - Identify opportunities to improve efficiency through automation **What We're Looking For** - Eager to be a part of a growing company - Energetic, quick learner with good judgment - Excellent customer service skills - 2-5 years of inside sales, sales support, or customer-facing experience - Experience in technology, IT, SaaS, e-commerce, or a related field - Comfortable working with CRM systems and modern sales tools - Practical experience using AI or automation to save time - Strong written communication skills - Organized, detail-oriented, and reliable - Based in Canada and legally able to work here **Nice to Have (Not Required)** - Experience with VARs, MSPs, or IT resellers - Familiarity with media, creative, or production environments - Bilingual English/French - Experience supporting renewals or subscription-based sales **Compensation & Benefits** - Base Salary: $50 - $65K (depending on experience) - OTE: CAD $65 - $80K - Performance-based incentives - Flexible work environment (remote/hybrid if not located in Vancouver) - Exposure to modern sales tools and automated/AI workflows - Opportunity to grow with a stable, long-standing Canadian company **Why This Role Is Different** - Less admin, more impact - Real customers, not endless cold leads - Modern tools encouraged, not resisted - Small team where your contribution matters - Learn skills that will stay relevant as automation/AI reshapes sales roles **The details** - Full time, Mon-Fri, closed weekends & holidays - Excellent, flexible medical and dental benefits - 3 weeks vacation (plus office closure btwn Chistmas & New Year's) - Office kitchen stocked with complementary drinks/snacks - Employee discounts on software and hardware - Weekly "Free Lunch Friday" - Regular professional development sessions - There may be office pets (dogs, cats) so be allergy-free - Start date: Immediate **Important**: Pay: $50,000.00-$80,000.00 per year **Benefits**: - Dental care - Extended health care - Paid time off - Store discount - Vision care - Wellness program Application question(s): - Have you reached PR or Citizenship status in Canada? **Education**: - Bachelor's Degree (preferred) **Location**: - Vancouver, BC (preferred) Work Location: In person