Current jobs related to Services Specialist - North York - StoreForce

  • Personal Support Worker

    1 week ago

    North York, Canada Elite Specialist Group Full time

    Elite Specialist Group is a dynamic organization that deals with Accident Benefit claim assessments, medical devices, in-home care, treatment and therapy for patients who have been in motor vehicle accidents. We are looking for highly motivated and passionate Personal Support Workers for our clients in Brampton. You will be required to assist with daily...

  • Audiologist/hearing Instrument Specialist

    1 week ago

    North York, Canada Toronto Hearing Services Full time

    **ABOUT TORONTO HEARING SERVICES** Toronto Hearing Services is an independent, locally owned and operated hearing healthcare clinic, established in 1988, with locations in North York, Markham, and Etobicoke. They are committed to providing exceptional care and superior products with honest, ethical professionalism. **What it’s all about**: As an...

  • Bilingual Talent Acquisition Specialist

    1 day ago

    North York, Canada Nestle Operational Services Worldwide SA Full time

    **Position Snapshot** Business areas: Nestlé Canada Job title: Bilingual Talent Acquisition Specialist Location: North York, ON - Hybrid Role **Position Summary** **A day in the life of a Bilingual Talent Acquisition Specialist** As a Bilingual Talent Acquisition Specialist, you will be responsible for executing and managing the end-to-end talent...

  • Client Services Specialist

    1 week ago

    North York, Canada Data Communications Management - DCM Full time

    **Position: Client Services Specialist** **Type: Full Time Permanent** **Location: North York, ON** DCM is a communication solutions partner that adds value for major companies across North America by creating more meaningful connections with their customers. We pair customer insights and thought leadership with cutting-edge products, modular enabling...

  • Customer Service Specialist

    2 weeks ago

    North York, Canada Bolton Group Canada Full time

    **About the Group**: Bolton Group is an Italian Multinational and family-owned company that has been producing and distributing for over 70 years a vast range of innovative, sustainable and high-quality branded consumer products. Our portfolio encompasses over 50 successful and renowned brands in Food, Home & Personal Care, Adhesives, Beauty Care, entering...

  • Specialist I Tis Application Services

    1 week ago

    North York, Canada Enbridge Full time

    **Posting End Date**: June 06, 2025 **Employee Type**: Regular-Full time **Union/Non**: This is a non-union position We are seeking a Maximo Specialist to lead the maintenance and enhancement of our Asset & Work Management Systems, with a focus on IBM Maximo and the Maximo Application Suite (MAS 9). This role involves technical leadership,...

  • Key Account Support Specialist, Service

    1 week ago

    North York, Canada Hobart Canada Full time

    **Key Account Support Specialist, Service** **Company Information** Hobart is the leading supplier of equipment, systems and service in the food industry. Hobart offers the broadest line of equipment including cooking, food preparation, refrigeration, bakery systems, warewashing and waste systems, and weighing, wrapping and labeling systems. Hobart Canada...

  • Specialist, Data Services

    1 day ago

    North York, Canada Apotex Inc. Full time

    **About Apotex Inc.** Apotex Inc. is a Canadian-based global health company that produces high-quality, affordable medicines for patients around the world. Apotex employs almost 7,200 people worldwide in manufacturing, R&D, and commercial operations. Apotex medicines are accessible to patients in more than 75 countries globally. Through vertical...

  • Internal Control Specialist

    2 weeks ago

    North York, Canada Nestle Operational Services Worldwide SA Full time

    **Position Snapshot** **Business area**:Nestlé Health Science Canada **Job title**: Internal Control Specialist - Contract (15 months) **Location**: North York, ON located at 25 Sheppard Ave W, North York, ON M2N 6S8; **Hybrid** **A little bit about us** Nestlé Health Science is an innovative company engaged in advancing the role of nutritional therapy to...

  • Advancement Services Specialist

    1 day ago

    North York, Canada TFS-Canada's International School TFS-l'École internationale du Canada Full time

    **Position**: Advancement Services Specialist **Position Type**: Permanent contract, full time, Monday to Friday **Location**: Toronto campus - 306 Lawrence Avenue East, Toronto, Ontario, M4N 1T7 **Branch**: TFS Fondation **Start Date**: Immediately **About the Position**: The Advancement Services Specialist oversees the information management and...

Services Specialist

3 weeks ago

North York, Canada StoreForce Full time

Are you a Store Manager looking to transfer your skills into a rewarding career working alongside some the best retailers in the world? Are you passionate about analytics, training, and providing superior client support? If so, StoreForce has an exciting opportunity for you to join the Services team.

**ABOUT STOREFORCE**
StoreForce is deeply passionate about Specialty Retail - it’s in our roots. Every day we strive to help Specialty Retailers set a new standard for operational excellence and accelerate their results. We focus on building intuitive and powerful, made-for-retail software and support them with experienced, knowledgeable retail professionals who have walked in their shoes.

Our goal is to help Specialty Retailers around the world consistently deliver amazing customer experiences. With your help, Specialty Retailers will continue to look to StoreForce as the single most powerful tool they can have to run their Store Operations and maximum results.

This role reports to the Client Services Director and is based in our Toronto headquarters.

**OVERVIEW**

Reporting to the Client Services Director, the Services Specialist is responsible for:
**RESPONSIBILITIES**

**1. Client Services & Implementation Support - **Differentiate StoreForce as a Software Vendor.
- Interact with client resources to provide guidance and input on how StoreForce can support their operational initiatives;
- Monitor client activity to identify features not being utilized as well as client performance; support the setup of new reports or tools;
- Support implementations including, preparation of training materials, review reports for opportunity identification, participate in the development of results reporting
- Assist with the development of training materials and support client training initiatives.

**2. Solution Design and Development** - Deliver the software solution.
- Participate in testing, track results and provide feedback to the development team to ensure quality releases;
- Participate in the development of program materials and training video scripts;
- Maintain and deliver up to date User Materials.

**3. Issues Resolution** - Demonstrate urgency in ensuring resolution of issues.
- Troubleshoot client Helpdesk tickets and escalate as required;
- Prioritize tickets to meet Service Level Agreements;
- Log tickets in Helpdesk System and document steps taken to resolve issues to identify trends or areas requiring special attention;
- Advise clients how to resolve or avoid reported issue;
**QUALIFICATIONS**

**Competencies Required**:

- **Integrity** - Ethical and honest. Maintains principle when faced with challenge.
- **Team Player** - Collaborates with others; genuinely enjoys being a part of a team and shows support and interest towards co-workers.
- **Communication** - Good oral and written communication skills. Able to deliver clear and concise information; demonstrates the ability to adapt to the audience.
- **Service Oriented** - Natural desire to provide assistance; achieves a sense of reward through helping others.
- **Self-motivated** - Identifies what needs to be done and takes action; contributes new ideas; looks for ways to add value
- **Detail Oriented** - Able to think and articulate in very simple terms. Keen eye for detail and the ability to identify missing pieces. Organized and able to prioritize multiple responsibilities.
- **Problem Solving** - Distinguishes between symptoms and causes. Able to see multiple parts and the relationships in order to identify and resolve the root issue; generates alternative solutions.

**EXPERIENCE / KNOWLEDGE**
- 3+ years’ experience in retail management;
- Strong MS Office Skills (Word, Excel, PowerPoint);
- Strong written and oral communication skills.

**WHY WORK WITH US AT STOREFORCE**

StoreForce is growing quickly - it’s the kind of place you can make a real impact. We thrive on change, collaboration, and trust; and are fueled by a mutual passion for Specialty Retail. At StoreForce you’ll have the chance not only to work with some amazing people, but also with some of the world’s best retail brands.

We invest in our people, celebrate diversity, and foster a space for you to learn and grow, every day. Some of our employee’s favourite workplace perks include:

- A casual work environment in a modern office space;
- Employer-paid health benefits with flexible spending account;
- Paid training and professional development;
- GRRSP Matching.

**Job Types**: Full-time, Permanent

**Salary**: From $60,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- RRSP match

Schedule:

- 8 hour shift
- Monday to Friday

Application question(s):

- Do you have experience creating training programs and/or materials? If so, give a brief description:
**Experience**:

- Retail man