Dental Receptionist

2 weeks ago

Niagara Falls, Canada Niagara Falls Dentistry Full time

**Overview**

**Responsibilities**
- Greet patients warmly as they arrive at the office and assist them with check-in procedures.
- Schedule appointments efficiently while considering patient preferences and office availability.
- Manage phone systems to handle incoming calls, answer inquiries, and provide information about services offered.
- Maintain accurate patient records using Dentrix or similar dental software, ensuring all information is up-to-date and secure.
- Process patient payments and insurance claims, verifying coverage and eligibility as needed.
- Assist with administrative tasks such as filing, data entry, and maintaining a clean front desk area.
- Collaborate with dental staff to ensure seamless patient flow and address any concerns that may arise during visits.

**Experience**
- Previous experience as a Dental Receptionist or in a similar role within a medical office is preferred.
- Familiarity with medical terminology, particularly in dentistry, is essential for effective communication with patients and staff.
- Proficiency in using dental software such as Dentrix or Epic is highly desirable.
- Strong organizational skills with the ability to manage multiple tasks simultaneously in a fast-paced environment.
- Excellent verbal and written communication skills to interact professionally with patients and team members.
- A commitment to providing outstanding customer service and creating a welcoming atmosphere for all patients.

**Job Types**: Full-time, Fixed term contract
Contract length: 18 months

Pay: $25.00-$30.00 per hour

**Benefits**:

- Dental care

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Dental receptionist: 3 years (required)

Work Location: In person

Expected start date: 2025-03-03

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